NEW YORK (AP) — Airlines, including Delta Air Lines, continued to struggle to restore operations two days after a faulty software update caused technological havoc worldwide and resulted in several carriers grounding flights.
Total cancellations within, into or out of the U.S. on Sunday clocked in at 1,461, according to the latest data from FlightAware. Delta and United Airlines topped the cancellations.
Delta Chief Executive Ed Bastian said in a message to customers Sunday that flight cancellations continued as the airline tried to recover its systems and restore operations. He noted that the pause in Delta’s operations resulted in more than 3,500 Delta and Delta Connection scrubbed flights. Delta has been offering waivers to affected customers.
Bastian noted that that one of their crew tracking-related tools was affected and unable to effectively process the unprecedented number of changes triggered by the system outage.
“The technology issue occurred on the busiest travel weekend of the summer, with our booked loads exceeding 90%, limiting our re-accommodation capabilities,” Bastian wrote. “I want to apologize to every one of you who have been impacted by these events.”
Transportation Secretary Pete Buttigieg spoke to Bastian on Sunday about the airline’s high number of cancellations since Friday. The Transportation Department said its top officials have reminded Delta of the airline’s obligation to provide refunds to passengers whose flights were canceled and who don’t want to be rebooked on a later flight.
“I have made clear to Delta that we expect the airline to provide prompt refunds to consumers who choose not to be rebooked, and free rebooking and timely reimbursements for food and overnight hotel stays to consumers affected by the delays and cancellations, as well as adequate customer service assistance to all of their passengers," Buttigieg said.
“No one should be stranded at an airport overnight or stuck on hold for hours waiting to talk to a customer service agent," Buttigieg said. "I will ensure that our department supports Delta passengers by enforcing all applicable passenger protections.”
A traveller looks up while talking on a cellphone as passengers wait in line for assistance at the Delta Terminal, Friday, July 19, 2024, at Logan International Airport in Boston. (AP Photo/Michael Dwyer)
Delta Airlines aircraft takes off as United Airlines aircraft sits on the tarmac at LaGuardia Airport in New York on Friday, July 19, 2024, after a faulty CrowdStrike update caused a major internet outage for computers running Microsoft Windows. (AP Photo/Yuki Iwamura)
Kaycee Friend, center, of Pendleton, Ore., waits in line at the Delta Terminal after her flight was cancelled, Friday, July 19, 2024, at Logan International Airport in Boston. (AP Photo/Michael Dwyer)
A Delta Air Lines jet leaves the gate, Friday, July 19, 2024, at Logan International Airport in Boston. (AP Photo/Michael Dwyer)
SUNRISE, Fla. (AP) — J.T. Miller scored 2:09 into overtime and the Vancouver Canucks got their first win of the season, beating the Florida Panthers 3-2 on Thursday night.
Teddy Blueger and Quinn Hughes had goals for Vancouver (1-1-2), with Kevin Lankinen stopping 26 shots.
Anton Lundell got his fourth goal in the last three games for Florida (3-2-1) and Jesper Boqvist also scored for the Panthers, who got 30 saves from Sergei Bobrovsky.
Florida remained without forwards Aleksander Barkov (lower body) and Matthew Tkachuk (illness).
Canucks: Scoring first hasn't been an issue for Vancouver, which has taken the first lead in three of its four games so far. But Miller's score saved the night for the Canucks, who improved to 2-8-0 in their last 10 games in the state of Florida.
Panthers: Mackie Samoskevich got an assist on Florida's first goal, the first career point for the 24th pick in the 2021 draft out of Michigan. It came in his 13th NHL game.
Hughes' goal at 6:30 of the second period for a 2-1 Vancouver lead was one that Florida said shouldn't have counted. Linesman Michel Cormier dropped the puck for a faceoff, but it never hit the ice and bounced off Vancouver's Nils Aman. The Panthers thought that should be a hand pass. The NHL disagreed and Aman got an assist on Hughes' score.
Lundell has stepped up in a big way with Barkov out of the lineup. He's got four goals in a three-game span for the first time and his three-game goals-coring streak ties a career best.
Both teams are back in action Saturday, Vancouver going to Philadelphia and Florida remaining home to face Vegas in a matchup of the last two Stanley Cup winners.
AP NHL: https://apnews.com/hub/nhl
Vancouver Canucks center Teddy Blueger (53) is congratulated by teammates after he scored during the first period of an NHL hockey game against the Florida Panthers, Thursday, Oct. 17, 2024, in Sunrise, Fla. (AP Photo/Wilfredo Lee)
Vancouver Canucks defenseman Vincent Desharnais (73) and Florida Panthers center Carter Verhaeghe (23) battle for the puck during the first period of an NHL hockey game, Thursday, Oct. 17, 2024, in Sunrise, Fla. (AP Photo/Wilfredo Lee)
Florida Panthers center Jesper Boqvist celebrates after he scored during the first period of an NHL hockey game against the Vancouver Canucks, Thursday, Oct. 17, 2024, in Sunrise, Fla. (AP Photo/Wilfredo Lee)
Florida Panthers center Eetu Luostarinen (27) slams Vancouver Canucks defenseman Filip Hronek (17) into the boards during the first period of an NHL hockey game, Thursday, Oct. 17, 2024, in Sunrise, Fla. (AP Photo/Wilfredo Lee)
Florida Panthers defenseman Niko Mikkola (77) attempts a shot against Vancouver Canucks goaltender Kevin Lankinen (32) during the first period of an NHL hockey game, Thursday, Oct. 17, 2024, in Sunrise, Fla. (AP Photo/Wilfredo Lee)
Florida Panthers center Anton Lundell celebrates a goal during the second period of an NHL hockey game against the Vancouver Canucks, Thursday, Oct. 17, 2024, in Sunrise, Fla. (AP Photo/Wilfredo Lee)
Florida Panthers center Anton Lundell (15) shoots and scores against Vancouver Canucks goaltender Kevin Lankinen (32) during the second period of an NHL hockey game, Thursday, Oct. 17, 2024, in Sunrise, Fla. (AP Photo/Wilfredo Lee)
Vancouver Canucks left wing Nils Hoglander (21) attempts a shot at Florida Panthers goaltender Sergei Bobrovsky (72) and defenseman Dmitry Kulikov (7) during the second period of an NHL hockey game, Thursday, Oct. 17, 2024, in Sunrise, Fla. (AP Photo/Wilfredo Lee)
Vancouver Canucks center Teddy Blueger (53) and Florida Panthers defenseman Uvis Balinskis (26) fight during the second period of an NHL hockey game, Thursday, Oct. 17, 2024, in Sunrise, Fla. (AP Photo/Wilfredo Lee)
Florida Panthers goaltender Sergei Bobrovsky (72) deflects a shot during the first period of an NHL hockey game against the Vancouver Canucks, Thursday, Oct. 17, 2024, in Sunrise, Fla. (AP Photo/Wilfredo Lee)
