TAIPEI, Aug. 15, 2024 /PRNewswire/ -- At 7:58AM on April 3rd, 2024, a 7.2 magnitude earthquake struck Hualien in eastern Taiwan, causing significant damage to natural landscapes and severely impacting the livelihoods and economy of the region. During this devastating event, Silks Place Taroko demonstrated immense care and courage, becoming a steadfast support and reliable sanctuary for both victims and travelers. Now, one hundred days later, Silks Place Taroko has transformed these memories into a visual record. The documentary "0403 Earthquake Chronicles | The Power of Hospitality" compiles firsthand photos, videos, and heartfelt stories from survivors. It is dedicated to everyone who experienced this tragedy. This documentary aims to showcase the remarkable resilience of Taiwanese society and the lessons of love and care learned from this natural disaster.
Following the earthquake, landslides cut off access roads to Taroko National Park, disrupting all communications, water, and electricity. At that time, the hotel housed 319 guests and 125 staff members, and took in over 100 tourists from nearby areas in need of assistance. Despite needing rescue themselves, Silks Place Taroko rose to the occasion, becoming a disaster relief hub and a safe haven in the canyons. Utilizing the hotel's emergency power system and basic food supplies, it established a shelter that provided food and accommodation, fully caring for everyone stranded in the Tianxiang area. The hotel also collaborated closely with rescue teams from across Taiwan, setting up a command post to manage evacuation efforts, ensuring that every last guest safely checked out and returned home to their families.
Natural disasters never strike when we are ready. In the face of sudden crisis, the team at Silks Place Taroko were able to bravely step forward without hesitation, transforming their spirit of hospitality into practical support and care for their guests. Their selflessness ensured that everyone was properly cared for and supported physically and mentally during those difficult times. Hotel General Manager Chiu Chia-chi shared, "Hualien is doing well. As the mountains and forests gradually recover, nature is rejuvenating. With time, Taroko will reveal a different canyon landscape."
The documentary "0403 Earthquake Chronicles | The Power of Hospitality" will reveal the hardships and remarkable stories from those harrowing days in the mountains. By displaying the resilience and compassion of those affected, this documentary will shed some light on the power of community in the face of a natural disaster. We are deeply grateful to the hotel staff, whose selflessness and courage in the face of a horrific natural disaster truly embodied the concept of upgraded hospitality. Their actions demonstrated genuine love and courage, reminding us all of the heartfelt impact of compassion during times of adversity.
0403 Earthquake Chronicles | The Power of Hospitality https://youtu.be/wFAC4bm9g3c
Our commitment to sustainable hospitality
At Silks Hotel Group, we are dedicated to shaping a better future for overall well-being by continuing our journey of supporting our earth. Embracing the principles of co-learning, co-creating, co-thriving, and co-sustaining, we strive to enhance our team's diverse skills and weave sustainable development into our services and everyday practices. We believe the power of service can transform the world, helping people, communities, and the environment thrive while creating a positive impact for our future generations. Our mission remains to: Bring the best of Taiwan to the world and bring the best of the world to Taiwan.
Silks Hotel Group
Founded in 1990, Silks Hotel Group (formerly FIH Regent Group), is one of the top Asia-based hotel management groups as well as the largest and most profitable hotel group listed on the Taiwan Stock Exchange.
The group currently owns and operates the renowned international luxury hotel Regent Taipei, shopping mall Regent Galleria, the licensing and management of Regent brand hotels and luxury residences in Taiwan, and three diverse hotel brands: cultural luxury lifestyle hotel brand Silks Place, hot spring resort Wellspring by Silks, and stylish boutique hotel chain Just Sleep. In addition to hotels, Silks Hotel Group has also expanded its footprint in the Food and Beverage industry, operating Silks Palace in the Taiwan National Palace Museum, a culinary and cultural location. The brand's DNA focuses on fusing Eastern and Western cultures as well as providing extraordinary accommodation, dining, and service.
Currently, the hotels under management and operation of the group include locations in Taipei, Yilan, Hualien, Tainan, Kaoshiung, Osaka, and more. Their service reputation sets exemplary benchmarks within the local market. For more information, please visit www.silkshotelgroup.com.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
After 100 Days Post-Earthquake, Taiwan's Silks Place Taroko Hotel Unveils Documentary 'The Power of Hospitality' Showcasing Excellence in Hotel Services
SINGAPORE, May 16, 2025 /PRNewswire/ -- On May 16 2025, the Huawei Cloud Credence Forum Singapore 2025 successfully brought together over 30 global industry leaders and technology experts. The forum provided a platform for comprehensive discussions on building and operating resilient cloud services, fostering innovation and driving improvements in both quality and operational efficiency in the digital era.
Industry Perspective: Navigating Enterprise Cloud Security in Multi-Cloud Environments
Mr. Maxi Wang Chief Executive Officer Huawei International emphasised, "With the rapid development of technologies, traditional operations models must evolve to meet the dynamic needs of modern enterprises. Therefore, we must continuously innovate and explore together to adapt effectively to the new requirements of cloud infrastructure, just like today's topic: Accelerate innovation in cloud resilience. Earlier this year, the rise of DeepSeek ignited the adoption of enterprise intelligence across diverse industries, presenting new challenges to cloud infrastructure resilience. "
Huawei Cloud's Deterministic Operations: Ensuring Security, Stability, and High Quality for Global Customers
Alex An, Director of the SRE Dept, highlighted: "Huawei Cloud achieved zero major incidents in 2024, demonstrating industry-leading quality standards. Huawei Cloud has localized the Site Reliability Engineering (SRE) concept, creating a deterministic operations system. This comprehensive system integrates quality culture, high-availability architectural design, dynamic risk management, and intelligent operations, enabling cloud customers to consistently achieve predictable business outcomes. Utilizing global networks, risk management, and digital twin technologies, Huawei Cloud Security Services swiftly restore and enhance customer experiences. The launch of the Huawei Cloud Credence Forum Singapore marks a significant step towards its global expansion, promoting local exploration and application of intelligent operations."
Huawei Cloud's Intelligence Service Practices: Delivering Business Certainty and High Availability
Jayson Zheng SRE Director of Huawei Cloud Application Services, stated: "Huawei Cloud's enterprise intelligence services now support over 600 commercial customers. Our high-performance computing platforms facilitate efficient job scheduling for large-scale clusters, ensuring over 90% MFU and linear scalability performance, and meeting high availability needs. We provide high availability for cloud-based intelligence services, support process-level recovery of training tasks and PD separation of inference tasks. The operations and maintenance platform ensure an SLO exceeding 99.95%, MFU over 50%, and MTTR under 30 minutes, effectively helping customers optimise models and improve system throughput."
Panel Discussion: Leveraging Cloud Resilience to Boost Development Agility and Operational Efficiency
A dynamic panel session moderated by Mr. Evan Cheng, Senior Vice President of Huawei Cloud Continuous Operation & Delivery, featured prominent industry experts including Mr. Jim Lim, Vice President of the Cloud Security Alliance; Mr. Gan XingPing, CIO of NatSteel; Ms. Ariel Lin, Founder and Director of Flex-Solver; and Dr. Zhang Xi, Huawei Cloud AI Expert.
The panelists provided valuable insights on how modern cloud resilience strategies can enhance enterprise agility and operational efficiency. Discussions covered critical topics such as cloud security standards, seamless intelligence integration into business processes to drive enterprise modernization, and real-world applications in intelligent operations and maintenance (O&M).
The conversation emphasised intelligent O&M's pivotal role in boosting system reliability in today's digital era. The session concluded with a strong alignment on these pivotal themes, reinforcing a shared commitment to supporting sustainable growth and digital transformation initiatives.
Official Launch of Huawei Cloud Credence Club Singapore: Promoting Industry Innovation and Development
Huawei Cloud also officially launched Huawei Cloud Credence Club in Singapore, marking a major step in its commitment to digital transformation and operational excellence across industries. Attended by the initial cohort of Credence members and key business leaders from the region, Huawei Cloud Credence Club will join forces with leading local enterprises to explore emerging technology trends, drive innovation with operational technologies, share best practices, and foster progress in industry transformation and technological advancement.
Huawei Cloud: Accelerating Innovations in Cloud Resilience
Ms Gigi Hu, Managing Director of Huawei Cloud Singapore, concluded: "Leveraging extensive global experience and professional expertise, Huawei Cloud has established a deterministic operations and maintenance system to ensure customer businesses operate safely and stably amid complex and changing environments. The system significantly enhances their business quality and operational efficiency, empowering them to achieve their goals effectively."
Looking ahead, Huawei Cloud aims to expand the Credence Club's role as a catalyst for innovation and collaboration. Engaging global experts and industry leaders, the club will focus on overcoming technological barriers, scaling intelligent operations, and elevating cloud productivity. The ultimate objective is to achieve reliable, intelligent operations, resource efficiency, and business agility, transforming O&M into a key enabler of an intelligent world.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Huawei Cloud Credence Forum Singapore 2025: Enhancing Enterprise Quality and Efficiency through Cloud Resilience
Huawei Cloud Credence Forum Singapore 2025: Enhancing Enterprise Quality and Efficiency through Cloud Resilience
Huawei Cloud Credence Forum Singapore 2025: Enhancing Enterprise Quality and Efficiency through Cloud Resilience
Huawei Cloud Credence Forum Singapore 2025: Enhancing Enterprise Quality and Efficiency through Cloud Resilience
Huawei Cloud Credence Forum Singapore 2025: Enhancing Enterprise Quality and Efficiency through Cloud Resilience
Huawei Cloud Credence Forum Singapore 2025: Enhancing Enterprise Quality and Efficiency through Cloud Resilience
Huawei Cloud Credence Forum Singapore 2025: Enhancing Enterprise Quality and Efficiency through Cloud Resilience
