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The US government is looking into airline frequent-flyer programs

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The US government is looking into airline frequent-flyer programs
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The US government is looking into airline frequent-flyer programs

2024-09-06 02:29 Last Updated At:02:31

The Biden administration says it is examining the four largest U.S. airline frequent-flyer programs and how they devalue points that consumers have earned and frequently change the number of points or miles needed to book flights.

Transportation Secretary Pete Buttigieg wrote to the CEOs of American, Delta, Southwest and United on Thursday, asking each for a report on policies, fees and other features of their loyalty program.

Consumers often complain that airlines raise the number of points needed to earn a free flight and limit the number of seats that can be purchased with points.

Buttigieg said loyalty programs bring value to consumers, and people count on them to pay for vacations and trips to visit family.

“But unlike a traditional savings account, these rewards are controlled by a company that can unilaterally change their value,” he said in a statement issued by the Transportation Department. "Our goal is to ensure consumers are getting the value that was promised to them, which means validating that these programs are transparent and fair.”

Frequent-flyer programs were once based on the number of flights taken or miles flown. In recent years, however, they have been fueled by spending that consumers conduct using airline-branded credit cards. Income from the credit-card issuers has become an important source of airline revenue.

Travelers use kiosks to check in for flights in the Delta Airlines ticketing area at the Los Angeles International Airport in Los Angeles, Friday, Aug. 30, 2024. (AP Photo/Jae C. Hong)

Travelers use kiosks to check in for flights in the Delta Airlines ticketing area at the Los Angeles International Airport in Los Angeles, Friday, Aug. 30, 2024. (AP Photo/Jae C. Hong)

WASHINGTON (AP) — Donald Trump was safe after gunshots were reported in his vicinity Sunday afternoon in Florida, his campaign and the Secret Service said.

It was not immediately clear whether the reported shots were targeted at the Republican presidential nominee.

The U.S. Secret Service said it was investigating and that the incident occurred shortly before 2 p.m. “The former president is safe,” according to the Secret Service.

Roughly two months ago, Trump was shot during an assassination attempt at a rally in Pennsylvania, and a bullet grazed his ear.

Trump had returned to Florida this weekend from a West Coast swing that included a Friday night rally in Las Vegas and a Utah fundraiser.

The campaign did not immediately provide any additional details.

A law enforcement official who spoke on condition of anonymity to discuss an ongoing investigation said officials were trying to determine whether the shots were fired near Trump's West Palm Beach golf course or on the grounds. The official was not authorized to speak publicly and spoke to The Associated Press on condition of anonymity.

Trump often spends the morning playing golf, before having lunch Trump International Golf Club West Palm Beach, which is one of three he owns in the state.

Trump has had a stepped-up security footprint since the assassination attempt in July. When he has been at Trump Tower in New York, a lineup of dump trucks have parked in a wall outside the building. And at outdoor rallies, he now speaks from behind an enclosure of bulletproof glass.

A message sent to campaign officials seeking information on the security status and location of Ohio Sen. JD Vance, Trump’s running mate, was not immediately returned.

Republican presidential nominee former President Donald Trump speaks at the Las Vegas Police Protective Association during a campaign stop, Saturday, Sept.14, 2024, in Las Vegas. (AP Photo/Alex Brandon)

Republican presidential nominee former President Donald Trump speaks at the Las Vegas Police Protective Association during a campaign stop, Saturday, Sept.14, 2024, in Las Vegas. (AP Photo/Alex Brandon)

Republican presidential nominee former President Donald Trump arrives at Harry Reid International Airport to board a plane after a campaign trip, Saturday, Sept.14, 2024, in Las Vegas. (AP Photo/Alex Brandon)

Republican presidential nominee former President Donald Trump arrives at Harry Reid International Airport to board a plane after a campaign trip, Saturday, Sept.14, 2024, in Las Vegas. (AP Photo/Alex Brandon)

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