Hurricane Milton has caused thousands of flight cancellations. What to do if one of them was yours

NEW YORK (AP) — Thousands of flights in and out of the U.S. have been canceled this week as Hurricane Milton barreled into the Gulf of Mexico and plowed across Florida — causing many airports to close their doors in the path of destruction.

And airlines across the country grounded flights as a result. There were more than 2,250 U.S. flight cancellations as of midday Thursday, according to tracking service FlightAware, following 1,970 on Wednesday.

After battering the southeastern U.S. and parts of Cuba Wednesday, the hurricane moved into the Atlantic Ocean Thursday. Dangers still persist — with officials pointing to storm-surge warnings for much of Florida's east-central coast and farther north into Georgia, for example, as well as tropical storm warnings reaching South Carolina. That means travel disruptions across the region will likely continue.

Airlines can’t control the weather, but they are still required to provide refunds for customers whose flights are canceled. Earlier this week, President Joe Biden and other government officials also warned companies not to overcharge people fleeing the storm — as some travelers reported unusually high prices — but airlines defended themselves, with some noting they had recently imposed fare caps.

Here’s what to know about your rights, and what to do when cancellations start piling up.

The widespread damage of Hurricane Milton, which arrives as the region is already reeling from Hurricane Helene, is still being assessed. And, again, storm-surge warnings continued to be in place on Thursday.

Watching weather forecasts and checking your flight's status ahead of time is key. In recent days, many airports in Florida ceased commercial operations — with Orlando International Airport and Tampa International Airport, for example, both remaining closed to the public Thursday.

While both airports said they were assessing damage and hoped to provide an update soon, Orlando and Tampa still saw the largest number of cancellations on Thursday, per Flight Aware. And people currently in the region have been instructed to stay inside and shelter in place until officials say it's safe.

“If you’re traveling out of Florida, please do not head to the airport unless that airport is open and it’s safe to drive there,” the U.S. Transportation Security Administration wrote Thursday on social media platform X. “Always check with your airline(s) to verify flight status.”

While Florida has been hit hardest by Milton, travel disruptions spread across the country. For those not in the storm's path, some might be able to reroute their trips — but capacity will be limited. And it’s better to be stuck at home or in a hotel than to be stranded in an airport terminal, so use the airline’s app or flight websites to make sure that your flight is still on before heading out. Carriers try to cancel flights hours or even days before departure.

And with nearly two months of Atlantic hurricane season left to go, it's possible that we could see other severe storms in the near future. Keep an eye on weather forecasts leading up to your trip.

Airlines should rebook passengers automatically, but that could take much longer as carriers recover from the hurricane, so passengers may have to take more initiative. And be more creative.

People already at an airport usually go to an in-person help desk — but lines are long when there's widespread disruptions. Travel experts suggest calling the airline and using an international help-desk number, if there is one, to reach an agent more quickly.

Another tactic is to post a few words to the airline on the social platform X. Many airlines have staffers who will help rebook passengers who contact the carrier through social media.

Use your airline’s app — it may have more-current information about flight status than delays and cancellations displayed in the airport terminal.

You can, but airlines aren’t required to put you on another carrier’s flight. Some airlines, including the biggest ones except Southwest, say they can get you to a partner airline, but even then it’s often hit or miss.

A good tip is to research alternative flights while you wait to talk to an agent. It may also be worth checking nearby airports for other routes.

Passengers whose flights are canceled are entitled to a full refund in the form of payment they used to buy the ticket. That’s true even if the ticket was sold as non-refundable.

A refund may be acceptable to travelers who no longer want to make the trip, but many people just want another way to reach their destination, and buying a last-minute replacement ticket could cost more than the refund will cover.

There is no provision for additional compensation under U.S. law, and airlines set their own policies for reimbursing stranded travelers for things like hotels and meals.

However, the Biden-Harris administration has been working to change that — and in other recent moments of widespread travel disruptions, Transportation Department has appeared to be taking the view that many cancellations and delays are within the airlines’ control, pressuring carriers to cover passengers’ costs.

“We have reminded the airlines of their responsibilities to take care of passengers if they experience major delays,” Buttigieg said earlier this year, when a widespread technology outage also canceled thousands of flights in July.

And last year, the Transportation Department fined Southwest $35 million as part of a $140 million settlement to resolve an investigation into nearly 17,000 canceled flights in December 2022.

The department maintains a “dashboard” showing what each airline promises to cover during travel disruptions.

Koenig reported from Dallas.

Some standing water lies on Bridge Street after the passage of Hurricane Milton, in Bradenton Beach on Anna Maria Island, Fla., Thursday, Oct. 10, 2024. (AP Photo/Rebecca Blackwell)

This image provided by the Hillsborough County Sheriff's Office shows an aerial view of the extensive flooding on Hillsborough Ave. in Tampa, Thursday, Oct. 10, 2024 after Hurricane Milton passed through the area. (Hillsborough County Sheriff's Office via AP)

Travelers check in as flights to Tampa, Fla., are canceled due to Hurricane Milton on Wednesday, Oct. 9, 2024 at the Philadelphia International Airport. (Alejandro A. Alvarez/The Philadelphia Inquirer via AP)

Flight information board with cancelled flights to Tampa is shown on Wednesday, Oct. 9, 2024 at the Philadelphia International Airport. (Alejandro A. Alvarez/The Philadelphia Inquirer via AP)

A passenger sleeps at the Tampa International Airport Tuesday, Oct. 8, 2024, in Tampa, Fla., after most flights were canceled due to the possible arrival of Hurricane Milton. (AP Photo/Chris O'Meara)

Southwest Airlines employees cover the ticket counters with plastic wrap just before Tampa International Airport was closing due to the possible arrival of Hurricane Milton Tuesday, Oct. 8, 2024, in Tampa, Fla. (AP Photo/Chris O'Meara)

A message board at the Tampa International Airport shows all American Airlines departing flight canceled Tuesday, Oct. 8, 2024, in Tampa, Fla., due to the possible arrival of Hurricane Milton. (AP Photo/Chris O'Meara)

John Fedor, of New Jersey, waits for transportation help to get to a shelter after his flight was canceled Tuesday, Oct. 8, 2024, at the Tampa International Airport in Tampa, Fla., due to the possible arrival of Hurricane Milton. (AP Photo/Chris O'Meara)

TAMPA, Fla. (AP) — Hurricane Milton barreled into the Atlantic Ocean on Thursday after plowing across Florida, where it knocked out power to more than 3 million customers and whipped up a barrage of tornadoes. The storm caused at least five deaths and compounded the misery wrought by Helene while sparing Tampa a direct hit.

The system tracked to the south in the final hours and made landfall late Wednesday as a Category 3 storm in Siesta Key, about 70 miles (112 kilometers) south of Tampa. Damage was widespread, and water levels may continue to rise for days, but Gov. Ron DeSantis said it was not “the worst-case scenario.”

The deadly storm surge feared for Tampa never materialized, though the storm dumped up to 18 inches (45 centimeters) of rain in some areas, the governor said. The worst storm surge appeared to be in Sarasota County, where it was 8 to 10 feet (2.5 to 3 meters) — lower than in the worst place during Helene.

“We will better understand the extent of the damage as the day progresses,” DeSantis said. "We’ve got more to do, but we will absolutely get through this.”

As dawn broke Thursday, storm-surge warnings were still posted for much of the east-central Florida coast and north into Georgia. Tropical storm warnings were in place along the coast into South Carolina. Officials in the hard-hit Florida counties of Hillsborough, Pinellas, Sarasota and Lee urged people to stay home, warning of downed power lines, trees in roads, blocked bridges and flooding.

“We’ll let you know when it’s safe to come out,” Sheriff Chad Chronister of Hillsborough County, home to Tampa, said on Facebook.

Just inland from Tampa, the flooding in Plant City was “absolutely staggering,” according to City Manager Bill McDaniel. Emergency crews rescued 35 people overnight, said McDaniel, who estimated the city received 13.5 inches (34 cm) of rain.

“We have flooding in places and to levels that I’ve never seen, and I’ve lived in this community for my entire life,” he said in a video posted online Thursday morning.

The tiny barrier island of Matlacha, just off Fort Myers, got hit by both a tornado and a surge, with many of the colorful buildings in the fishing and tourist village sustaining serious damage. Tom Reynolds, 90, spent the morning sweeping out four feet of mud and water and collecting chunks of aluminum siding torn off by a twister that also picked up a car and threw it across the road.

Elsewhere on the island, a house was blown into a street, temporarily blocking it. Some structures caught fire. Reynolds said he planned to repair the home he built three decades ago.

“What else am I going to do?” he said.

In contrast, city workers on Anna Maria Island were grateful not to be wading through floodwaters as they picked up debris Thursday morning, two weeks after Helene battered buildings and blew in piles of sand up to 6 feet (1.8 m) high. Those piles may have helped shield homes from further damage, said Jeremi Roberts of the State Emergency Response Team.

“I’m shocked it’s not more,” city worker Kati Sands said as she cleared the streets of siding and broken lights. “We lost so much with Helene, there wasn’t much left.”

The storm knocked out power across a large section of Florida, with more than 3.4 million homes and businesses without electricity, according to poweroutage.us, which tracks utility reports.

The fabric that serves as the roof of Tropicana Field — home of the Tampa Bay Rays baseball team in St. Petersburg — was ripped to shreds by fierce winds. Debris littered the field, but no injuries were reported. Before the storm hit, first responders were moved from a staging area there.

St. Petersburg residents could no longer get water from their household taps because a water main break led the city to shut down service. Mayor Ken Welch had told residents to expect long power outages and the possible shutdown of the sewer system.

State officials said they completed more than 40 rescues overnight and crews would be going door to door in some areas Thursday. In Tampa, police said they rescued 15 people from a single-story home damaged by a fallen tree.

“We are laser-focused on search-and-rescue operations today,” said Col. Mark Thieme, executive director of the Florida State Guard.

Jessie Schaper, a meteorologist with the National Weather Service in Melbourne, Florida, said it was too early to know exactly how many tornadoes touched down or how strong they were.

Among the tornadoes, one twister touched down in the lightly populated Everglades and crossed Interstate 75. Another apparent tornado hit in Fort Myers, snapping tree limbs and tearing a gas station’s canopy to shreds.

The Spanish Lakes Country Club near Fort Pierce, on Florida’s Atlantic Coast, was hit particularly hard, with homes destroyed and at least five people killed in tornadoes, the St. Lucie County Sheriff’s Office said.

Before the hurricane arrived, about 125 homes were destroyed, many of them mobile homes in communities for senior citizens, said Kevin Guthrie, director of the Florida Division of Emergency Management.

About 90 minutes after making landfall, Milton was downgraded to a Category 2 storm. By early Thursday, the hurricane was a Category 1 storm with maximum sustained winds of about 85 mph (135 kph) and leaving the state near Cape Canaveral.

The storm slammed into a region still reeling two weeks after Hurricane Helene flooded streets and homes in western Florida and left at least 230 people dead across the South. In many places along the coast, municipalities raced to collect and dispose of debris before Milton’s winds and storm surge could toss it around and compound any damage.

Officials had issued dire warnings to flee or face grim odds of survival.

Jackie Curnick said she wrestled with her decision to stay at home in Sarasota, just north of where the storm made landfall. She and her husband started packing Monday to evacuate, but they struggled to find available hotel rooms, and the few they came by were too expensive.

With a 2-year-old son and a baby girl due Oct. 29, Curnick said there were too many unanswered questions if they got in the car and left: Where would they sleep? Would they be able to fill their gas tank? And could they even find a safe route out of the state?

“The thing is it’s so difficult to evacuate in a peninsula,” she said ahead of the storm. “In most other states, you can go in any direction to get out. In Florida, there are only so many roads that take you north or south."

Video taken during the storm showed howling winds and sheets of rain lashing their glass-enclosed swimming pool as their son and dog watched. Trees shook violently.

On Thursday morning, she reported that the family was without power but safe.

About 80,000 people spent the night in shelters and thousands of others fled after authorities issued mandatory evacuation orders across 15 Florida counties with a total population of about 7.2 million people.

In Orlando, Walt Disney World, Universal Orlando and Sea World remained closed Thursday. The Tampa airport, which took minimal damage, was expected to reopen no later than Friday, DeSantis said.

Crossing the bridge from the mainland to Anna Maria Island early Thursday, Police Chief John Cosby breathed a sigh of relief. Nearly all residents had evacuated, there were no injuries or deaths and the projected storm surge never happened. After fearing that his police department would be under water, it remained dry.

“It's nice to have a place to come back to,” he said.

This version removes an erroneous reference to 150 tornadoes. Scientists say it's too early to know how many tornadoes developed.

Associated Press journalists Holly Ramer in New Hampshire; Joseph Frederick in West Bradenton, Florida; Curt Anderson in Tampa; Freida Frisaro in Fort Lauderdale; Brenden Farrington in Tallahassee; Michael Goldberg in Minneapolis; Patrick Whittle in Portland, Maine; Jeff Martin in Atlanta and Christopher L. Keller in Albuquerque, New Mexico, contributed to this report.

People are rescued from an apartment complex in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)

A house lies toppled off its stilts after the passage of Hurricane Milton, in Bradenton Beach on Anna Maria Island, Fla., Thursday, Oct. 10, 2024. (AP Photo/Rebecca Blackwell)

Houses lie in ruins after sustaining tornado and flood damage from Hurricane Milton, Thursday, Oct. 10, 2024, in Matlacha, Fla. (AP Photo/Marta Lavandier)

People are rescued from an apartment complex in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)

People await being rescued from an apartment complex in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)

A water rescue team member walks through flood waters at an apartment complex in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)

A man and child leave a rescue boat after high flood waters entered their apartment in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)

A house lies toppled off its stilts after the passage of Hurricane Milton, in Bradenton Beach on Anna Maria Island, Fla., Thursday, Oct. 10, 2024. (AP Photo/Rebecca Blackwell)

Houses lie in ruins after sustaining tornado and flood damage from Hurricane Milton, Thursday, Oct. 10, 2024, in Matlacha, Fla. (AP Photo/Marta Lavandier)

The roof of the Tropicana Field is damaged the morning after Hurricane Milton hit the region, Thursday, Oct. 10, 2024, in St. Petersburg, Fla. (AP Photo/Julio Cortez)

Cattle graze near a greenhouse damaged by Hurricane Milton, Thursday, Oct. 10, 2024, in Odessa, Fla. (AP Photo/Julio Cortez)

Women look at an uprooted tree the morning after Hurricane Milton hit the region, Thursday, Oct. 10, 2024, in Odessa, Fla. (AP Photo/Julio Cortez)

A construction crane fell over into an office building that houses the Tampa Bay Times headquarters, Thursday, Oct. 10, 2024. (Tampa Bay Times via AP)

An aerial view of Tropicana Field's shredded roof in downtown St. Petersburg, Fla., in the wake of Hurricane Milton early Thursday, Oct. 10, 2024. (Max Chesnes/Tampa Bay Times via AP)

An aerial view of Tropicana Field's shredded roof in downtown St. Petersburg, Fla., in the wake of Hurricane Milton early Thursday, Oct. 10, 2024. (Max Chesnes/Tampa Bay Times via AP)

A car sits in high water in front of a home in the aftermath of hurricane Milton, Thursday, Oct. 10, 2024, in Tampa, Fla. (AP Photo/Mike Stewart)

A car sits in high water in front of a home in the aftermath of hurricane Milton, Thursday, Oct. 10, 2024, in Tampa, Fla. (AP Photo/Mike Stewart)

Joe Lindquist, 32, of St. Petersburg, walks over bricks near a fallen crane along 1st Avenue South near the Tampa Bay Times offices in St. Petersburg, Florida, Thursday, Oct. 10, 2024, as Hurricane Milton's strong winds tore through the area. (Chris Urso/Tampa Bay Times via AP)

Drone images above Tropicana Field, home of the Tampa Bay Rays, show the shredded roof of the dome and the cots on the field, set up for first responders, among the debris, Thursday, Oct. 10, 2024 in St. Petersburg, Fla. (Max Chesnes/Tampa Bay Times via AP)

Chris Nation, of Commerce, Ga., climbs a tree and gestures while hanging out with coworkers outside the hotel where they are riding out Hurricane Milton, Wednesday, Oct. 9, 2024, in Tampa, Fla. Nation, who works for a towing company, was deployed with colleagues to Florida to aid in the aftermath of the storm. (AP Photo/Julio Cortez)

A downed tree lies across a road after the passage of Hurricane Milton, in downtwon Tampa, Fla., Thursday, Oct. 10, 2024. (AP Photo/Rebecca Blackwell)

A downed tree lies across a road after the passage of Hurricane Milton, in downtown Tampa, Fla., Thursday, Oct. 10, 2024. (AP Photo/Rebecca Blackwell)

The Ponce De Leon Hotel sign fell to the ground after Hurricane Milton made landfall in Florida, Thursday, Oct. 10, 2024 in St Petersburg. (Lauren Peace/Tampa Bay Times via AP)

Joe Lindquist, 32, of St. Petersburg, walks over bricks near a fallen crane along 1st Avenue South near the Tampa Bay Times offices in St. Petersburg, Florida, Thursday, Oct. 10, 2024, as Hurricane Milton's strong winds tore through the area. (Chris Urso/Tampa Bay Times via AP)

A group is silhouetted against a fallen crane along 1st Avenue South near the Tampa Bay Times offices in St. Petersburg, Florida, Thursday, Oct. 10, 2024, as Hurricane Milton's strong winds tore through the area. (Chris Urso/Tampa Bay Times via AP)

A crane is seen across 1st Avenue South near the Tampa Bay Times offices in St. Petersburg, Florida, Thursday, Oct. 10, 2024, as Hurricane Milton's strong winds tore through the area. (Chris Urso/Tampa Bay Times via AP)

A car drives past a pile of debris from Hurricane Helene flooding, along a street that had already begun flooding from rain ahead of the arrival of Hurricane Milton, in Gulfport, Fla., Wednesday, Oct. 9, 2024. (AP Photo/Rebecca Blackwell)

A tow truck responds following a traffic accident between a car and a fire truck returning from a call, on near-deserted streets in downtown Tampa, Fla., during the approach of Hurricane Milton, Wednesday, Oct. 9, 2024. (AP Photo/Rebecca Blackwell)

Mark Sapanara, of Pinellas, Fla., walks with his daughter's dog Frankie in the lobby of the hotel where he is taking shelter during Hurricane Milton, Wednesday, Oct. 9, 2024, in Tampa, Fla. (AP Photo/Julio Cortez)

A few of the 283 registered animals, birds and reptiles line a hallway in the evacuation shelter at River Ridge Middle/High School in preparation for Hurricane Milton, Wednesday, Oct. 9, 2024, in New Port Richey, Fla. (AP Photo/Mike Carlson)

The city of Sunny Isles Beach, Fla., is seen from Surfside, Fla., as the outer bands of Hurricane Milton kick up the sand, Wednesday, Oct. 9, 2024. (AP Photo/Wilfredo Lee)

Neighboring homes, a pile of debris and a garage damaged in Hurricane Helene, are seen from the third-floor of the home where Christian Burke, his mother and aunt will ride out Hurricane Milton, in Gulfport, Fla., Wednesday, Oct. 9, 2024. Burke, who said his engineer father built the concrete home to withstand a Category 5 hurricane, expects his raised ground floor to flood severely, but for the building to remain standing. (AP Photo/Rebecca Blackwell)

Melvin Lee Hicks, who is homeless, lies under a sheet donated by a nearby hotel, as he shelters alongside a parking garage in downtown Tampa, Fla., during the approach of Hurricane Milton, Wednesday, Oct. 9, 2024. (AP Photo/Rebecca Blackwell)

Melvin Lee HIcks, who is homeless, wears a trash bag to protect against wind-driven rain, as he stands on a deserted street in downtown Tampa, Fla., during the approach of Hurricane Milton, Wednesday, Oct. 9, 2024. (AP Photo/Rebecca Blackwell)

A homeless person sleeps under a wheelchair alongside a parking garage in deserted downtown Tampa, Fla., during the approach of Hurricane Milton, Wednesday, Oct. 9, 2024. (AP Photo/Rebecca Blackwell)

A view of some of the 700 evacuees in the gymnasium in shelter at River Ridge Middle/High School in preparation for Hurricane Milton on Wednesday, Oct. 9, 2024, in New Port Richey, Fla. (AP Photo/Mike Carlson)

Christian Burke stands on the third floor of his home, where he, his mother, and his aunt plan to ride out Hurricane Milton with views through hurricane proof glass over Tampa Bay, in Gulfport, Fla., Wednesday, Oct. 9, 2024. Burke, who said his engineer father built the concrete home to withstand a Category 5 hurricane, expects his home to turn into an island, with up to 8 feet of water filling the raised first floor. Behind Burke, a window reflects a boat deposited by Hurricane Helene in the bay front park across the street. (AP Photo/Rebecca Blackwell)

A man walking his dogs takes a picture from the sheltered entryway of the Hyatt Place Downtown Tampa hotel, as strong gusts of wind from Hurricane Milton blow sheets of rain along the street in Tampa, Fla., Wednesday, Oct. 9, 2024. (AP Photo Rebecca Blackwell)

Rain begins to fall ahead of the arrival of Hurricane Milton in Tampa, Fla., Wednesday, Oct. 9, 2024. (AP Photo/Julio Cortez)

This GOES-16 GeoColor satellite image taken at 11:46 a.m. EDT and provided by National Oceanic and Atmospheric Administration (NOAA) shows Hurricane Milton in the Gulf of Mexico off the coast of Florida, Wednesday, Oct. 9, 2024. (NOAA via AP)

Chris Nation, of Commerce, Ga., skids on puddles in the parking lot of the hotel where he's riding out Hurricane Milton, Wednesday, Oct. 9, 2024, in Tampa, Fla. Nation, who works for a towing company, was deployed to Florida to aid in the aftermath of the storm. (AP Photo/Julio Cortez)

A boat damaged in Hurricane Helene rests against a bridge ahead of the arrival of Hurricane Milton, in South Pasadena, Fla., Wednesday, Oct. 9, 2024. (AP Photo/Rebecca Blackwell)

A Lee County Sheriff's officer patrols the streets of Cape Coral, Fla., as heavy rain falls ahead of Hurricane Milton, Wednesday, Oct. 9, 2024. (AP Photo/Marta Lavandier)

The Segundo family, who evacuated from nearby Davis Island, plays a board game with their dog Cassie looking on, as Hurricane Milton makes landfall on Florida's Gulf Coast, at Hyatt Place Tampa Downtown hotel in Tampa, Fla., Wednesday, Oct. 9, 2024. (AP Photo/Rebecca Blackwell)

Ron Rook, who said he was looking for people in need of help or debris to clear, walks through windy and rainy conditions on a deserted street in downtown Tampa, Fla., during the approach of Hurricane Milton, Wednesday, Oct. 9, 2024. (AP Photo/Rebecca Blackwell)

Wind-driven rain soaks a street in downtown Tampa, Fla., during the passage of Hurricane Milton, Wednesday, Oct. 9, 2024. (AP Photo/Rebecca Blackwell)

Max Watts, of Buford, Ga., walks in the parking lot to check on a trailer parked outside the hotel where he is riding out Hurricane Milton with coworkers, Wednesday, Oct. 9, 2024, in Tampa, Fla. Watts, who works for a towing company, was deployed with colleagues to Florida to aid in the aftermath of the storm. (AP Photo/Julio Cortez)

The roof of Tropicana Field, the home of the Tampa Bay Rays, appeared to be badly damaged as Hurricane Milton passes Thursday, Oct. 10, 2024, in St. Petersburg, Fla. (Chris Urso/Tampa Bay Times via AP)

Christian Burke stands at the door of his home, where he, his mother, and his aunt plan to ride out Hurricane Milton on the third floor overlooking overlooking Tampa Bay, in Gulfport, Fla., Wednesday, Oct. 9, 2024. Burke, who said his engineer father built the concrete home to withstand a Category 5 hurricane, expects his raised ground floor to get up to 8 feet of water in Milton. A boat deposited by Hurricane Helene sits lodged in the bay front park outside his front door. (AP Photo/Rebecca Blackwell)

More than 2 million without power as Hurricane Milton slams Florida, causes deaths and flooding

More than 2 million without power as Hurricane Milton slams Florida, causes deaths and flooding