Infobip and Singtel Partner to Advance Customer Engagement for Singapore Businesses with Rich Communication Services

SINGAPORE, Oct. 25, 2024 /PRNewswire/ -- Businesses in Singapore can now deliver next-generation customer experiences through rich, interactive messaging, thanks to a new partnership between global cloud communications platform Infobip and Asia's leading communications technology group, Singtel. Rich Communication Services (RCS) marks a significant step forward in business messaging, empowering companies to transform ordinary mobile messages into interactive brand experiences that drive deeper customer engagement and boost conversions.

RCS is an evolution from SMS that delivers the advanced capabilities of over-the-top (OTT) messaging apps. This next-generation technology allows businesses in industries such as banking and finance, gaming, retail, and ecommerce to engage with customers in entirely new ways, offering:

As an experienced communication platform provider, Infobip works closely with telecoms globally to provide RCS to businesses, as it had already done successfully across Europe and Latin America. Leveraging this experience and expertise, businesses in Singapore can confidently roll out RCS services and capitalize on these benefits.  

"Companies want to better engage their customers in more interactive ways, especially on their mobile devices. RCS provides customers with more personalized communication that will help businesses build stronger relationships and drive business results. We look forward to empowering organizations with this capability to help them build brand affinity with their customers." said Terence Lai Tuck Leong, VP of Digitalisation, Products and Partnerships, Singtel Singapore

"The introduction of RCS messaging marks a significant step for customer engagement in Singapore as businesses aim to elevate their communications to meet evolving consumer expectations. Singtel's deep understanding of the Singaporean market, combined with Infobip's global experience and expertise in RCS, will empower local businesses to connect with customers securely through rich, branded two-way conversations," said Lim Jiun Kei, Head of Operator Partnership Region at Infobip.

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip's omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and 'things' in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Recent award wins include:

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Infobip and Singtel Partner to Advance Customer Engagement for Singapore Businesses with Rich Communication Services

A Perfect Year-End Escape with Experiences for the Whole Family

JOHOR BAHRU, Malaysia, Oct. 25, 2024 /PRNewswire/ -- Looking for the ideal family vacation just across the border? From 16 November to 31 December 2024, DoubleTree by Hilton Johor Bahru invites you and your loved ones to embark on a memorable family getaway, filled with thoughtfully curated activities and experiences that promise to delight both the young and young-at-heart.

Whether it's the joy of baking cookies or the excitement of pizza-making, there's something to spark every child's imagination while parents enjoy a relaxing stay in the heart of Johor Bahru.

For Little Travelers

Upon arrival, families can breeze through check-in with ease, as kids receive special welcome packs designed to keep them entertained from the moment they arrive. Start the adventure by enrolling your little bakers in the Sweet Sprinkles Baking Academy, where they can create their own cookies or decorate cupcakes in weekday classes at 2:00pm.

For young culinary enthusiasts, our Little Chefs' Pizza Workshop at Tosca offers a fun, hands-on pizza-making experience every day during lunch hours. Watch your little ones unleash their creativity and culinary skills under the guidance of expert chefs.

The fun continues by the pool, where kids can participate in daily Poolside Fun in the Sun mini-games, ensuring endless laughter and play under the warm Johor sun.

For The Stay

Enhancing the family experience, DoubleTree by Hilton Johor Bahru offers confirmed connecting rooms upon booking through the Hilton Honors app—making it easy for everyone to stay close and connected throughout the holiday.

Dining at the hotel is a treat for all ages, with a dedicated Kids Corner at Makan Kitchen offering child-friendly delights during breakfast, lunch, and dinner buffet hours. Parents can indulge in a diverse array of local and international cuisines, while kids enjoy their favorite dishes and playful, interactive activities.

Explore Johor Bahru with Ease

For families eager to explore beyond the hotel, take advantage of the complimentary shuttle bus service to popular shopping destinations like Mid Valley Southkey and Johor Premium Outlet, making it a breeze to experience the best of Johor Bahru's retail offerings.

Celebrate with Us

Planning a family celebration? Whether it's a birthday, anniversary, or special occasion, DoubleTree by Hilton Johor Bahru has special event packages available across all dining outlets to make your celebration unforgettable.

Book your family's year-end escape now and make the most of your holiday with exclusive experiences that promise fun, relaxation, and cherished memories for the whole family.

For enquiries or reservations, please call us at +607 268 6868 or email us at JHBDT_RES@hilton.com.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

The Ultimate Family Fun Getaway Awaits at DoubleTree by Hilton Johor Bahru