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Colm McLoughlin, Irishman who led Dubai Duty Free to become an airport retail giant, dies at age 81

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Colm McLoughlin, Irishman who led Dubai Duty Free to become an airport retail giant, dies at age 81
News

News

Colm McLoughlin, Irishman who led Dubai Duty Free to become an airport retail giant, dies at age 81

2024-11-01 19:56 Last Updated At:20:00

DUBAI, United Arab Emirates (AP) — Colm McLoughlin, an Irishman who landed in the deserts of the United Arab Emirates and helped lead Dubai Duty Free into becoming an airport retail behemoth generating billions of dollars, has died. He was 81.

McLoughlin ran Dubai Duty Free from 1983 until he retired earlier this year, a span of over 40 years that saw Dubai grow from a creekside trading port into a modern metropolis, home to the world's tallest building and other attractions.

And all the millions of passengers coming into Dubai International Airport, now the world's busiest for international travel, saw the rows of electronics, cigarettes, cigars, alcohol and other goods available duty-free at his stores, hawked by a salesforce in green suit jackets, yellow ties and conversing in multiple languages.

“It’s a very Middle Eastern kind of thing,” McLoughlin told the Los Angeles Times in 1987 as he showed off its gold market. “We have to cater to a lot of tastes.”

Dubai Duty Free said in a statement that McLoughlin died Wednesday after a short illness, without elaborating. The operation's new managing director, Ramesh Cidambi, praised McLoughlin for steering its “growth to a $2 billion dollar business with over 6,000 employees at the time of his retirement.”

Sheikh Mohammed bin Rashid Al Maktoum, the ruler of Dubai, offered condolences for his death Friday.

“With a heavy heart, we mourn the passing of Colm McLoughlin, a distinguished visionary whose dedication transformed Dubai Duty Free into a global icon over more than four decades,” Sheikh Mohammed wrote on the social platform X. “Colm was an inspiring and humble figure, one of the beautiful faces of Dubai and a brilliant mind with a kind and loving heart.”

Born in Ballinasloe, Ireland, in 1943, McLoughlin joined Shannon Airport's first-in-the-world duty-free operation in 1969. In July 1983, he came with a 10-man team to Dubai to set up the sandy airport's duty-free operation. His six-month contract ended up stretching into 40 years.

Like the rest of the aviation industry, Dubai Duty Free took a hit during the years of the coronavirus pandemic and airline groundings. But sales have since bounced back. In 2023 alone, under McLoughlin, Dubai Duty Free sold 6 million cans of beer, 2.3 million bottles of whiskey, 2.3 million cartons of cigarettes, 10.2 million cigars and 3.3 million bottles of perfume.

One big segment has been Chinese travelers, after Dubai Duty Free worked to accept their credit cards, had staff speaking Mandarin and put in goods they wanted.

“We would be silly if we didn’t take advantage of it and try to serve them,” McLoughlin told The Associated Press in 2012.

And many a bleary-eyed traveler in Dubai's cavernous airport tried their luck at the constant raffles being offered, whether for $1 million, a luxury automobile or a racing motorcycle.

McLoughlin also was known for Dubai Duty Free's sponsorship of tennis and golf tournaments, as well as his work supporting Dubai's Irish community. He received the Irish Presidential Distinguished Service Award in 2014.

“Colm McLoughlin has been an integral part of the Irish community in the UAE,” his award citation read. “Both in his highly successful professional career with Dubai Duty Free and in his leadership roles across almost every Irish organization, Colm McLouglin has played a hugely positive role in the promotion of Irish interests in the UAE.”

McLoughlin is survived by his wife Breeda, son Niall, daughters Tyna and Mandy, and their families.

In this photo provided by Dubai Duty Free, Colm McLoughlin, left, his wife Breeda McLoughlin, center, and Irish politician Enda Kenny talk at the Dubai Duty Free Irish Open in Newcastle, County Down, Northern Ireland, May 22, 2016. McLoughlin, an Irishman who landed in the deserts of the United Arab Emirates and helped lead Dubai Duty Free into becoming an airport retail behemoth generating billions of dollars, died Wednesday, Oct. 30, 2024. He was 81. (Dubai Duty Free via AP)

In this photo provided by Dubai Duty Free, Colm McLoughlin, left, his wife Breeda McLoughlin, center, and Irish politician Enda Kenny talk at the Dubai Duty Free Irish Open in Newcastle, County Down, Northern Ireland, May 22, 2016. McLoughlin, an Irishman who landed in the deserts of the United Arab Emirates and helped lead Dubai Duty Free into becoming an airport retail behemoth generating billions of dollars, died Wednesday, Oct. 30, 2024. He was 81. (Dubai Duty Free via AP)

In this photo provided by Dubai Duty Free, Colm McLoughlin, left, his wife Breeda McLoughlin, center, and Irish politician Enda Kenny talk at the Dubai Duty Free Irish Open in Newcastle, County Down, England, May 22, 2016. McLoughlin, an Irishman who landed in the deserts of the United Arab Emirates and helped lead Dubai Duty Free into becoming an airport retail behemoth generating billions of dollars, died Wednesday, Oct. 30, 2024. He was 81. (Dubai Duty Free via AP)

In this photo provided by Dubai Duty Free, Colm McLoughlin, left, his wife Breeda McLoughlin, center, and Irish politician Enda Kenny talk at the Dubai Duty Free Irish Open in Newcastle, County Down, England, May 22, 2016. McLoughlin, an Irishman who landed in the deserts of the United Arab Emirates and helped lead Dubai Duty Free into becoming an airport retail behemoth generating billions of dollars, died Wednesday, Oct. 30, 2024. He was 81. (Dubai Duty Free via AP)

In this undated photo provided by Dubai Duty Free, Colm McLoughlin poses for a photograph in Dubai, United Arab Emirates. McLoughlin, an Irishman who landed in the deserts of the United Arab Emirates and helped lead Dubai Duty Free into becoming an airport retail behemoth generating billions of dollars, died Wednesday, Oct. 30, 2024. He was 81. (Dubai Duty Free via AP)

In this undated photo provided by Dubai Duty Free, Colm McLoughlin poses for a photograph in Dubai, United Arab Emirates. McLoughlin, an Irishman who landed in the deserts of the United Arab Emirates and helped lead Dubai Duty Free into becoming an airport retail behemoth generating billions of dollars, died Wednesday, Oct. 30, 2024. He was 81. (Dubai Duty Free via AP)

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Sinner doping case could have been communicated more efficiently, ATP chair says

2024-11-14 23:18 Last Updated At:23:20

TURIN, Italy (AP) — There “could have been better communication” in explaining the rules involved in Jannik Sinner's doping case, ATP Tour chairman Andrea Gaudenzi acknowledged Thursday.

However, Gaudenzi said at the ATP Finals that anyone hinting that a “double standard” was applied because of top-ranked Sinner’s status is “unfair because the rules have been the same.”

Sinner is playing at home this week for the first time since it was announced before his U.S. Open title that he tested positive for an anabolic steroid in two separate drug tests in March.

The case wasn't made public until August.

“I learned the day before we all learned,” Gaudenzi said in his first public comments on the case. He spoke in a round-table discussion with international reporters.

“And to be honest, I’m happy about that. I really thank the ITA (International Testing Agency) and our representatives there for intentionally keeping me and our entire team in the dark because that’s how it should be.

“It should be completely independent and that was agreed by the (parties). It was a shock, but obviously comforted by the evidence afterward.”

A decision by an independent tribunal to clear Sinner of wrongdoing was appealed by the World Anti-Doping Agency (WADA) in September and the Switzerland-based Court of Arbitration for Sport is expected to make a final ruling on the case early next year.

Sinner’s explanation was that the banned performance-enhancer entered his system unintentionally through a massage from his physiotherapist, who used a spray containing the steroid to treat his own cut finger.

WADA is seeking a ban of one to two years for Sinner.

“We are completely external and it’s (an) independent process,” Gaudenzi said. “I generally think has been a fair process. It was really done by the book and by the rules. Maybe there could have been better communication in explaining those rules, and that is something that I would urge every party involved to work better in the next time.”

Gaudenzi said he plans to announce on Sunday the future host of the ATP Finals. The contract with Turin expires next year and there is an option to move the event to nearby Milan at a bigger arena being built for the 2026 Milan-Cortina Olympics.

“We are all super happy with what’s happened here in Turin and of course we’ve been a bit lucky with the players in Italy,” Gaudenzi said. "It's not only Jannik but also Matteo Berrettini played the first edition. Nobody could foresee that.

“We knew we were going to a tennis country,” said Gaudenzi, who is Italian and a former pro player. “(Finals) should definitely go in a market that loves tennis. ... It’s obviously going to get better if you have a local hero, no doubt.”

Gaudenzi does not want to move the finals too far away geographically from the previous stop on the circuit, the Paris Masters.

“We want to try to avoid the players to fly around the world," he said, “because they do enough traveling all over throughout the year.”

AP tennis: https://apnews.com/hub/tennis

United States' Taylor Fritz serves the ball to Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

United States' Taylor Fritz serves the ball to Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

United States' Taylor Fritz, right, and Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

United States' Taylor Fritz, right, and Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

United States' Taylor Fritz, bottom, returns the ball to Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

United States' Taylor Fritz, bottom, returns the ball to Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

United States' Taylor Fritz returns the ball to Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

United States' Taylor Fritz returns the ball to Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

United States' Taylor Fritz, right, serves the ball to Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

United States' Taylor Fritz, right, serves the ball to Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

United States' Taylor Fritz serves the ball to Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

United States' Taylor Fritz serves the ball to Australia's Alex de Minaur during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Thursday, Nov. 14, 2024. (AP Photo/Antonio Calanni)

Italy's Jannik Sinner holds the trophy as ATP world best player at the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Monday, Nov. 11, 2024. Sinner was presented with the trophy for finishing the year ranked No. 1. (AP Photo/Antonio Calanni)

Italy's Jannik Sinner holds the trophy as ATP world best player at the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Monday, Nov. 11, 2024. Sinner was presented with the trophy for finishing the year ranked No. 1. (AP Photo/Antonio Calanni)

Italy's Jannik Sinner holds the trophy as ATP world best player at the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Monday, Nov. 11, 2024. Sinner was presented with the trophy for finishing the year ranked No. 1. (AP Photo/Antonio Calanni)

Italy's Jannik Sinner holds the trophy as ATP world best player at the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Monday, Nov. 11, 2024. Sinner was presented with the trophy for finishing the year ranked No. 1. (AP Photo/Antonio Calanni)

Italy's Jannik Sinner returns the ball to United States' Taylor Fritz during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Tuesday, Nov. 12, 2024. (AP Photo/Antonio Calanni)

Italy's Jannik Sinner returns the ball to United States' Taylor Fritz during their singles tennis match of the ATP World Tour Finals at the Inalpi Arena, in Turin, Italy, Tuesday, Nov. 12, 2024. (AP Photo/Antonio Calanni)

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