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SymphonyAI Achieves Industrial Connected Worker Leadership Position

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SymphonyAI Achieves Industrial Connected Worker Leadership Position
News

News

SymphonyAI Achieves Industrial Connected Worker Leadership Position

2024-11-04 20:03 Last Updated At:20:20

PALO ALTO, Calif.--(BUSINESS WIRE)--Nov 4, 2024--

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, was named a leader in the Augmented Connected Worker market by Frost & Sullivan in their 2024 report on " Augmented Connected Worker Platforms," securing the #1 spot on the growth index axis. Designed specifically for industrial use cases, the SymphonyAI Proceedix Connected Worker transforms manufacturers’ operations with AI-powered digital instructions and inspections, AR functionality, GxP compliance, learning and skills management, and seamless integration to its leading industrial data operations platform, IRIS Foundry.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241104678706/en/

SymphonyAI Proceedix Connected Worker replaces manual, paper-based industrial operational processes with AI-driven digital workflows and a role-based AI copilot, empowering frontline industrial workers with actionable insights and powerful search capabilities to boost performance.

“SymphonyAI’s extensive expertise in AI and integration with the industrial data operations IRIS Foundry Platform has made SymphonyAI’s connected worker offering one of the most advanced AI-enabled solutions on the market, leveraging the company’s state-of-the-art industrial large language model to create closed-loop workflows between the assets and frontline workers,” said Frost & Sullivan Research Manager & Global Head of Industrial Automation Sebastian Trolli. “The mature AI functionalities and continued progress toward new capabilities position it as a leader in the Augmented Connected Worker space."

While 70% of manufacturers still collect data manually and struggle to gain operational visibility, industrial firms implementing SymphonyAI’s Proceedix Connected Worker experience remarkable enhancements in operational performance. i “With SymphonyAI's Proceedix Connected Worker, we began digitizing quality checks for operators on the filling lines,” says Renzo Savat, Continuous Improvement Specialist at FrieslandCampina, an international dairy company with more than 20,000 employees supporting operations in 29 countries. “Since then, we’ve expanded to use cases for quality checks, safety rounds for management, and autonomous maintenance checks for our operators. Each department is now realizing the benefits of a connected, digital inspection approach.”

“SymphonyAI’s Proceedix Connected Worker extends AI-powered workflows into the field and enables frontline workers to make high-quality decisions in real time,” said Prateek Kathpal, president of SymphonyAI’s industrial division. "This recognition reflects our commitment to empowering frontline industrial workers with cutting-edge AI solutions that drive efficiency, safety, and growth across industries."

The SymphonyAI Proceedix Connected Worker product includes learning and skills management capabilities to train workers for critical tasks and uses voice and text AI capabilities to expedite the creation of new learning tracks. With seamless integration to SymphonyAI’s IRIS Foundry DataOps platform, frontline workers can access real-time data, connect to existing systems, and engage with a role-based AI copilot powered by SymphonyAI’s industrial large language model. These advanced capabilities deliver a rich user experience and create the foundation for closed-loop workflows.

Download a full copy of the report here.

About SymphonyAI

SymphonyAI is a leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth verticals, including retail, consumer packaged goods, finance, manufacturing, media, and IT/enterprise service management. SymphonyAI verticals have many leading enterprises as clients. Since its founding in 2017, SymphonyAI has grown rapidly to 3,000 talented leaders, data scientists, and other professionals. SymphonyAI, 2024 Microsoft Partner of the Year for Business Transformation – AI Innovation, is a SAIGroup company, backed by a $1 billion commitment from successful entrepreneur and philanthropist Dr. Romesh Wadhwani. Learn more at www.symphonyai.com

ihttps://nam.org/seventy-percent-of-manufacturers-still-enter-data-manually-2-31811/?stream=business-operations

SymphonyAI’s augmented connected worker solution leads in growth and innovation with built-in AI copilots, integration with IRIS Foundry Industrial DataOps platform, and extended functionality that includes learning and skills management. (Graphic: Business Wire)

SymphonyAI’s augmented connected worker solution leads in growth and innovation with built-in AI copilots, integration with IRIS Foundry Industrial DataOps platform, and extended functionality that includes learning and skills management. (Graphic: Business Wire)

Next Article

Boeing machinists hold contract vote that could end their 7-week strike

2024-11-05 09:56 Last Updated At:10:00

SEATTLE (AP) — Unionized factory workers at Boeing were voting Monday whether to accept a contract offer or to extend their strike, which has lasted more than seven weeks and shut down production of most Boeing passenger planes.

A vote to ratify the contract on the eve of Election Day would clear the way for a major U.S. manufacturer and government contractor to resume airplane production. If members of the International Association of Machinists and Aerospace Workers vote for a third time to reject Boeing's offer, it would plunge the aerospace giant into further financial peril and uncertainty.

In its latest proposed contract, Boeing is offering pay raises of 38% over four years plus ratification and productivity bonuses. IAM District 751, which represents Boeing workers in the Pacific Northwest, endorsed the proposal, which is slightly more generous than one the machinists voted down nearly two weeks ago.

Union officials said they achieved all they could though bargaining and the strike, and that if the current proposal is rejected, future offers from Boeing might be worse. They expect to announce the result of the vote late Monday.

Boeing says average annual pay for machinists is $75,608 and would rise to $119,309 in four years under the current offer.

Pensions were a key issue for workers who rejected the company's previous offers in September and October. In its new offer, Boeing did not meet their demand to restore a pension plan that was frozen nearly a decade ago.

If machinists ratify the contract now on the table, they would return to work by Nov. 12, according to the union.

The workers got their last paychecks in mid-September, a few days after the strike started, and are likely facing more pressure on their personal financial well-being.

Bernadeth Jimenez, who has worked in quality assurance at the Boeing plant in Everett, Washington, since 2022, said she voted “yes” on Monday after voting against previous company offers. She was satisfied with the proposed wage increases, and said she never expected a pension anyway — she's putting money in a 401(k) plan.

“This (offer) is good, and I really want to go back to work,” she said. “This time we're ready.”

Theresa Pound isn't ready. The 16-year company veteran said she voted “no” just as she did on the two earlier offers that went to a vote.

“Adding 3% (to the previous offer) doesn’t change anything for my future. It still doesn’t solidify that when I retire I’m going to have a comfortable living, and that’s the bottom line," she said. “Instant gratification is not going to save me.”

Both Jimenez and Pound have husbands who also work at Boeing, and both couples anticipated the strike and worked overtime before it started. Still, money is getting tight.

“We're making it by the best we can," Pound said. "We're going to run out soon, but it’s not going to be a stopping point for me to say, ‘Well, I’m out of money. I need to go back.’ I’m going to find other ways to make it work.”

There were fewer pro-strike protesters in Everett than during the Oct. 23 vote.

At a union hall in Renton, also near Seattle, signs warning against campaigning had been moved from inside to outside, and there was no table with workers handing out “Vote No” material, like the last time. A small knot of workers gathered around a burn barrel to talk and keep warm. The mood was subdued.

The strike began Sept. 13 with an overwhelming 94.6% rejection of Boeing's offer to raise pay by 25% over four years — far less than the union’s original demand for 40% wage increases over three years.

Machinists voted down another offer — 35% raises over four years, and still no revival of pensions — on Oct. 23, the same day that Boeing reported a third-quarter loss of more than $6 billion. However, the offer received 36% support, up from 5% for the mid-September proposal, making Boeing leaders believe they were close to a deal.

The contract rejections reflected bitterness that built up after union concessions and small pay increases over the past decade.

The new proposal that Boeing made last week offered slightly larger pay increases plus a $12,000 contract-ratification bonus, up from $7,000 in the previous offer, and larger company contributions to employees’ 401(k) retirement accounts.

Boeing also promises to build its next airline plane in the Seattle area. Union officials fear the company might withdraw the pledge if workers reject the new offer.

The strike drew the attention of the Biden administration. Acting Labor Secretary Julie Su intervened in the talks several times, including last week.

The labor standoff — the first strike by Boeing machinists since an eight-week walkout in 2008 — is the latest setback in a volatile year for the company.

Boeing came under several federal investigations after a door plug blew off a 737 Max plane during an Alaska Airlines flight in January. Federal regulators put limits on Boeing airplane production that they said would last until they felt confident about manufacturing safety at the company.

The door-plug incident renewed concerns about the safety of the 737 Max. Two of the plane's crashed less than five months apart in 2018 and 2019, killing 346 people. The CEO whose effort to fix the company failed announced in March that he would step down. In July, Boeing agreed to plead guilty to conspiracy to commit fraud for deceiving regulators who approved the 737 Max.

As the strike dragged on, new CEO Kelly Ortberg announced about 17,000 layoffs and a stock sale to prevent the company’s credit rating from being cut to junk status. S&P and Fitch Ratings said last week that the $24.3 billion in stock and other securities will cover upcoming debt payments and reduce the risk of a credit downgrade.

The strike has created a cash crunch by depriving Boeing of money it gets when delivering new planes to airlines. The walkout at Seattle-area factories stopped production of the 737 Max, Boeing’s best-selling plane, and the 777, or “triple-seven,” jet and the cargo-carrying version of its 767 plane.

Ortberg has conceded that trust in Boeing has declined, the company has too much debt, and “serious lapses in our performance” have disappointed many airline customers. But, he says, the company’s strengths include a backlog of airplane orders valued at a half-trillion dollars.

Koenig reported from Dallas.

From left, Boeing employees Vance Meyring, Josue Ramirez and Joseph Mellon work the picket line after union members voted to reject a new contract offer from the company, Wednesday, Oct. 23, 2024, outside Boeing facilities in Renton, Wash. (AP Photo/Lindsey Wasson)

From left, Boeing employees Vance Meyring, Josue Ramirez and Joseph Mellon work the picket line after union members voted to reject a new contract offer from the company, Wednesday, Oct. 23, 2024, outside Boeing facilities in Renton, Wash. (AP Photo/Lindsey Wasson)

A picket sign sits outside the Angel of the Winds Arena as striking Boeing employees gather to cast their votes, Wednesday, Oct. 23, 2024, in Everett, Wash. (AP Photo/Lindsey Wasson)

A picket sign sits outside the Angel of the Winds Arena as striking Boeing employees gather to cast their votes, Wednesday, Oct. 23, 2024, in Everett, Wash. (AP Photo/Lindsey Wasson)

A worker holds a sign as Boeing employees vote on a new contract offer from the company, Wednesday, Oct. 23, 2024, at a voting location in the Angel of the Winds Arena in Everett, Wash. (AP Photo/Lindsey Wasson)

A worker holds a sign as Boeing employees vote on a new contract offer from the company, Wednesday, Oct. 23, 2024, at a voting location in the Angel of the Winds Arena in Everett, Wash. (AP Photo/Lindsey Wasson)

Boeing employees on strike arrive to vote on a new contract offer from the company Wednesday, Oct. 23, 2024, at the Aerospace Machinists Union hall in Renton, Wash. (AP Photo/Lindsey Wasson)

Boeing employees on strike arrive to vote on a new contract offer from the company Wednesday, Oct. 23, 2024, at the Aerospace Machinists Union hall in Renton, Wash. (AP Photo/Lindsey Wasson)

A Boeing employee walks by a sign carved out of wood while arriving to vote on a new contract offer from the company, Wednesday, Oct. 23, 2024, at Seattle Union Hall in Seattle. (AP Photo/Lindsey Wasson)

A Boeing employee walks by a sign carved out of wood while arriving to vote on a new contract offer from the company, Wednesday, Oct. 23, 2024, at Seattle Union Hall in Seattle. (AP Photo/Lindsey Wasson)

Boeing employees on strike arrive to vote on a new contract offer from the company, Wednesday, Oct. 23, 2024, at the Aerospace Machinists Union hall in Renton, Wash. (AP Photo/Lindsey Wasson)

Boeing employees on strike arrive to vote on a new contract offer from the company, Wednesday, Oct. 23, 2024, at the Aerospace Machinists Union hall in Renton, Wash. (AP Photo/Lindsey Wasson)

A volunteer holds a vote to accept a new contract offer from Boeing, Wednesday, Oct. 23, 2024, at Seattle Union Hall in Seattle. (AP Photo/Lindsey Wasson)

A volunteer holds a vote to accept a new contract offer from Boeing, Wednesday, Oct. 23, 2024, at Seattle Union Hall in Seattle. (AP Photo/Lindsey Wasson)

A Boeing employee looks at informational pamphlets before heading in to vote on a new contract offer from the company, Wednesday, Oct. 23, 2024, at the Aerospace Machinists Union hall in Renton, Wash. (AP Photo/Lindsey Wasson)

A Boeing employee looks at informational pamphlets before heading in to vote on a new contract offer from the company, Wednesday, Oct. 23, 2024, at the Aerospace Machinists Union hall in Renton, Wash. (AP Photo/Lindsey Wasson)

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