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Accenture, Microsoft and Avanade Help Enterprises Reinvent Business Functions and Industries with Generative AI and Copilot

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Accenture, Microsoft and Avanade Help Enterprises Reinvent Business Functions and Industries with Generative AI and Copilot
News

News

Accenture, Microsoft and Avanade Help Enterprises Reinvent Business Functions and Industries with Generative AI and Copilot

2024-11-14 20:58 Last Updated At:21:00

NEW YORK & REDMOND, Wash.--(BUSINESS WIRE)--Nov 14, 2024--

In a strategic move to address the unprecedented demand for AI transformation, Accenture (NYSE: ACN) and Avanade, their joint venture with Microsoft Corporation (NASDAQ: MSFT), are launching a copilot business transformation practice, supported by Microsoft, and co-investing in new capabilities, solutions and training to help organizations securely and responsibly reinvent their business functions with generative and agentic AI and Copilot technologies.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241114938855/en/

"The investment we are making with Microsoft takes our long-standing partnership to the next level, helping our clients accelerate and integrate AI at scale as a catalyst for reinvention,” said Julie Sweet, chair and CEO, Accenture. “The powerful combination of Microsoft Copilot, agentic and generative AI technologies, and Avanade’s and Accenture's deep industry and functional expertise will help enable enterprises to reimagine their processes and operations, discover innovative ways of working, strengthen their security and open up new pathways to value.”

The Copilot business transformation practice will provide the technology and industry experience clients need to help accelerate and expand their use of Copilot and agents across the enterprise. The companies will collaborate on AI and Copilot agent templates, extensions, plugins and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth. The companies will help clients leverage Microsoft’s gen AI-powered security capabilities to elevate the efficiency of their security operations and help analysts make better, faster decisions.

The practice consists of 5,000 professionals from Accenture and Avanade, supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. The team will tap into more than 50,000 Microsoft Copilot-trained professionals across Accenture and Avanade to help deliver industry and functional transformation. Clients will have access to specialized engineers and early access to the latest technologies, including the Accenture AI Refinery ™, to create custom models and solutions. Accenture will leverage learnings from its use and deployment of 100,000 Microsoft 365 Copilots and agents, with a commitment to expand to approximately 200,000 users.

“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” said Judson Althoff, executive vice president and chief commercial officer at Microsoft. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”

Accenture and Avanade have already developed agents to streamline workflows, boost revenue and enhance customer experience. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses and better vendor selection, which could result in up to 15% cost savings. A procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services. They have also invested in building functional and industry Copilot solutions that are delivering client value, including:

Udacity, part of Accenture LearnVantage, and Microsoft have co-created a new Azure Generative AI Engineer Nanodegree program to equip learners with the skills to design, build, and operationalize AI-driven applications on Azure. In this fully online program, learners will use AI models to solve real-world problems through automation, data insights, and generative AI solutions. Learners will develop custom Microsoft 365 Copilot applications and implement models through hands-on projects with personalized support from industry advisors. Udacity’s Nanodegree program is available today and, for a limited time, learners can get started with the first lesson for free.

Deeper Collaboration

Accenture will continue to support Microsoft in the transformation of its functions – including finance, sales, marketing and HR – with Copilot, leveraging its industry, functional and generative AI consulting services. Microsoft also selected Accenture to establish four Microsoft Co-Innovation Labs to incubate blueprints for AI-led design and experimentation, with immersive showcases within Accenture offices and Microsoft Co-Innovation Labs. At the labs, the companies will build pilots, leveraging assets developed by the Copilot business transformation practice, to inspire reinvention.

Having seen the value of Microsoft Copilot in its business, Accenture will leverage the latest Copilot agentic technologies to facilitate AI enabled augmentation and help transform clients’ business processes across corporate functions and industry-specific operations.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more.

About Avanade

Avanade is the world’s leading expert on Microsoft. Trusted by over 5,000 clients worldwide, we deliver reliable, AI-driven solutions that solve business challenges of all sizes and unlock the full potential of people and technology. We empower organizations to use Microsoft technology to optimize operations, drive growth, and foster innovation, enabling them to excel in delivering exceptional customer experiences.

Together with Accenture, we combine global scale with local expertise in AI, cloud, data analytics, cybersecurity, and ERP to create human-centered experiences. We are committed to doing what matters for our clients, their customers, employees and partners by designing solutions that prioritize people and drive meaningful impact.

Since 2000, Avanade has leveraged its close partnership with Microsoft to bring the latest technologies to market, serving as Microsoft’s "Client Zero" and earning, with Accenture, Microsoft’s Global SI Partner of the Year Award a record 19 times.

As a purpose-driven and responsible organization, Avanade champions diversity, inclusion, and sustainability, ensuring our work benefits society as well as drives business success.

Avanade. Do what matters. Learn more at www.avanade.com and follow us on LinkedIn.

Forward-Looking Statements

Except for the historical information and discussions contained herein, statements in this news release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as “may,” “will,” “should,” “likely,” “anticipates,” “aspires,” “expects,” “intends,” “plans,” “projects,” “believes,” “estimates,” “positioned,” “outlook,” “goal,” “target” and similar expressions are used to identify these forward-looking statements. These statements are not guarantees of future performance nor promises that goals or targets will be met, and involve a number of risks, uncertainties and other factors that are difficult to predict and could cause actual results to differ materially from those expressed or implied. These risks include, without limitation, that the partnership might not achieve its anticipated benefits and risks and uncertainties related to the development and use of AI could harm our business, damage our reputation or give rise to legal or regulatory action, as well as the risks, uncertainties and other factors discussed under the “Risk Factors” heading in Accenture plc’s most recent Annual Report on Form 10-K and other documents filed with or furnished to the Securities and Exchange Commission. Statements in this news release speak only as of the date they were made, and Accenture undertakes no duty to update any forward-looking statements made in this news release or to conform such statements to actual results or changes in Accenture’s expectations.

Accenture, Microsoft and Avanade Help Enterprises Reinvent Business Functions and Industries with Generative AI and Copilot (Graphic: Business Wire)

Accenture, Microsoft and Avanade Help Enterprises Reinvent Business Functions and Industries with Generative AI and Copilot (Graphic: Business Wire)

WASHINGTON (AP) — President Donald Trump has agreed to cut tariffs on U.K. autos, steel and aluminum in a planned trade deal with Britain, which would buy more American beef and streamline its customs process for goods from the United States.

The symbolically resonant agreement announced Thursday still has yet to be finalized, but it suggested that Trump was still able to negotiate with other countries after his vast set of tariffs stoked fears around the world of an economic downturn and higher inflation.

The announcement provided a political victory for U.K. Prime Minister Keir Starmer and offered a degree of validation for Trump's claims that his turbulent approach on trade may be able to rebalance the global economy on his preferred terms.

The U.S. president talked up the agreement to reporters from the Oval Office, even as the fine print remains in flux despite his prior statements that a full agreement was signed

“The final details are being written up,” Trump told reporters. “In the coming weeks, we’ll have it all very conclusive.”

The president said that the agreement would lead to more beef and ethanol exports to the U.K., which would also streamline the processing of U.S. goods though customs. Commerce Secretary Howard Lutnick said the baseline 10% tariffs would stay in place, while U.K. officials said that Trump's auto tariffs would go from 27.5% to 10% on a quota of 100,000 vehicles and the import taxes on steel and aluminum would go from 25% to zero.

Trump cautioned that the agreement with its preservation of a 10% tariff was not a template for other countries pursuing possible trade deals with the U.S. He said he intends to charge higher rates on other countries as part of any agreement — a sign that the import taxes could stay in place in ways that economists warn would reduce economic growth.

“That’s a low number,” Trump said of his 10% tariff rate.

Starmer, speaking over the phone to Trump, stressed the importance of the relationship between the two countries as the anniversary of the World War II victory in Europe was being commemorated.

“To be able to announce this great deal on the same deal 80 years forward, almost at the same hour and as we were 80 years ago with the U.K. and the U.S. standing side by side, I think is incredibly important,” Starmer said.

Starmer later spoke to workers at a Jaguar Land Rover plant and touted the deal, which he said would protect thousands of auto jobs. He told the workers that “this is just the start,” saying “we are hammering out further details to reduce barriers to trade with the United States and across the world.”

The planned deal was the first outlined since Trump began his stutter-step efforts to rewire the global economy by dramatically increasing import taxes in an attempt to increase domestic manufacturing. The Republican president quickly rolled out tariffs after returning to the White House, targeting traditional allies such as the U.K. with import taxes on steel, aluminum and autos. Trump announced near universal tariffs on April 2, then partially retreated a week later and announced that his administration would seek individual agreements with various countries over the next few months.

The U.S. already runs a trade surplus with the U.K., making it a bit easier to find common ground as Trump has staked his tariffs on specifically eliminating the annual trade deficits with multiple nations he says have taken advantage of the U.S.

No new deals have been reached with America's largest trading partners, including Canada, Mexico and China. Trump has left the highest tariffs in place on China, sparking a confrontation between the world's two biggest economies. Washington and Beijing are sending officials to Switzerland this weekend for an initial round of trade talks.

Trump promised on Thursday that there are "many other deals, which are in serious stages of negotiation, to follow!”

Starmer, speaking at a defense conference in London, said “talks with the U.S. have been ongoing, and you’ll hear more from me about that later today.”

The U.S. and the U.K. have been aiming to strike a bilateral trade agreement since the British people voted in 2016 to leave the European Union, allowing the country to negotiate independently of the rest of the continent. Then-Prime Minister Boris Johnson touted a future deal with the U.S. as an incentive for Brexit.

Negotiations started in 2020, during Trump’s first term. But the talks made little progress under President Joe Biden, a Democrat and a critic of Brexit. Negotiations resumed after Trump returned to office in January and intensified in recent weeks.

A major goal of British negotiators has been to reduce or lift the import tax on U.K. cars and steel, which Trump set at 25%. The U.S. is the largest destination for British cars, accounting for more than a quarter of U.K. auto exports in 2024, according to the Office for National Statistics.

Britain has also sought tariff exemptions for pharmaceuticals, while the U.S. wants greater access to the British market for agriculture products. Starmer’s government has said it won’t lower U.K. food standards to allow in chlorine-rinsed American chicken or hormone-treated beef.

The British government will see a deal as a vindication of Starmer’s emollient approach to Trump, which has avoided direct confrontation or criticism. Unlike the European Union, Britain did not announce retaliatory tariffs on U.S. goods in response to Trump’s import taxes.

A trade deal with the United Kingdom would be symbolically important and a relief for British exporters. But an agreement would do little to address Trump’s core concern about persistent trade deficits that prompted him to impose import taxes on countries around the world.

The U.S. ran a $11.9 billion trade surplus in goods with the U.K. last year, according to the Census Bureau. The $68 billion in goods that the U.S. imported from the U.K. last year accounted for just 2% of all goods imported into the country.

The U.S. is much more important to the U.K. economy. It was Britain's biggest trading partner last year, according to government statistics, though the bulk of Britain’s exports to the U.S. are services rather than goods.

Trump has previously said that his leverage in talks would be U.S. consumers, but he appeared to suggest that the U.K. would also start buying more American-made goods.

“I think that the United Kingdom, like every other country, they want to ... go shopping in the United States of America," he said.

A trade deal with the U.S. is one of several that Starmer’s government is seeking to strike. On Tuesday, Britain and India announced a trade agreement after three years of negotiations. The U.K. is also trying to lift some of the barriers to trade with the EU imposed when Britain left the bloc in 2020.

Jill Lawless reported from London. Associated Press writer Zeke Miller contributed to this report.

President Donald Trump gestures as he speaks with reporters after announcing a trade deal with United Kingdom in the Oval Office of the White House, Thursday, May 8, 2025, in Washington. (AP Photo/Evan Vucci)

President Donald Trump gestures as he speaks with reporters after announcing a trade deal with United Kingdom in the Oval Office of the White House, Thursday, May 8, 2025, in Washington. (AP Photo/Evan Vucci)

President Donald Trump, center, with from l-r., Commerce Secretary Howard Lutnick, Vice President JD Vance, and Britian's ambassador to the United States Peter Mandelson, making remarks on a trade deal between U.S. and U.K. in the Oval Office of the White House, Thursday, May 8, 2025, in Washington. (AP Photo/Evan Vucci)

President Donald Trump, center, with from l-r., Commerce Secretary Howard Lutnick, Vice President JD Vance, and Britian's ambassador to the United States Peter Mandelson, making remarks on a trade deal between U.S. and U.K. in the Oval Office of the White House, Thursday, May 8, 2025, in Washington. (AP Photo/Evan Vucci)

Britain's Prime Minister Keir Starmer speaks on the phone to US President Donald Trump at a car factory in the West Midlands, Thursday, May 8, 2025.(AP Photo/Alberto Pezzali, Pool)

Britain's Prime Minister Keir Starmer speaks on the phone to US President Donald Trump at a car factory in the West Midlands, Thursday, May 8, 2025.(AP Photo/Alberto Pezzali, Pool)

Britain's Prime Minister Keir Starmer speaks on the phone to US President Donald Trump at a car factory in the West Midlands, Thursday, May 8, 2025.(AP Photo/Alberto Pezzali, Pool)

Britain's Prime Minister Keir Starmer speaks on the phone to US President Donald Trump at a car factory in the West Midlands, Thursday, May 8, 2025.(AP Photo/Alberto Pezzali, Pool)

President Donald Trump speaks on the phone to Britian's Prime Minister Keir Starmer aon a trade deal between the US and United Kingdom in the Oval Office of the White House, Thursday, May 8, 2025, in Washington. (AP Photo/Evan Vucci)

President Donald Trump speaks on the phone to Britian's Prime Minister Keir Starmer aon a trade deal between the US and United Kingdom in the Oval Office of the White House, Thursday, May 8, 2025, in Washington. (AP Photo/Evan Vucci)

FILE - Steel rods produced at the Gerdau Ameristeel mill in St. Paul, Minn., await shipment, May 9, 2019. (AP Photo/Jim Mone, File)

FILE - Steel rods produced at the Gerdau Ameristeel mill in St. Paul, Minn., await shipment, May 9, 2019. (AP Photo/Jim Mone, File)

FILE - View of the Bank of England and the Royal Exchange from the Lookout viewing point, in London, Wednesday, April 9, 2025. (AP Photo/Alberto Pezzali, File)

FILE - View of the Bank of England and the Royal Exchange from the Lookout viewing point, in London, Wednesday, April 9, 2025. (AP Photo/Alberto Pezzali, File)

FILE - Cars are parked at Port of Tilbury, England, Wednesday, Feb. 5, 2025. (AP Photo, File)

FILE - Cars are parked at Port of Tilbury, England, Wednesday, Feb. 5, 2025. (AP Photo, File)

FILE - Britain's Prime Minister Keir Starmer, left, and U.S. President Donald Trump shake hands at a joint press conference in the East Room at the White House Thursday, Feb. 27, 2025, in Washington. (Carl Court/Pool Photo via AP, File)

FILE - Britain's Prime Minister Keir Starmer, left, and U.S. President Donald Trump shake hands at a joint press conference in the East Room at the White House Thursday, Feb. 27, 2025, in Washington. (Carl Court/Pool Photo via AP, File)

FILE - Shipping containers wait to be processed at London Gateway port, in Stanford-le-Hope, on the Thames estuary east of London, England, Wednesday, Feb. 5, 2025. (AP Photo, File)

FILE - Shipping containers wait to be processed at London Gateway port, in Stanford-le-Hope, on the Thames estuary east of London, England, Wednesday, Feb. 5, 2025. (AP Photo, File)

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