euNetworks Launches its Connected Portal to Customers – a New Feature-Rich Digital Platform for Bandwidth Management

LONDON--(BUSINESS WIRE)--Dec 3, 2024--

euNetworks Group Limited (“euNetworks”), a European critical bandwidth infrastructure company, today announced the launch of Connected Portal, its new end-to-end full-service customer portal that was developed with customers. This new digital platform digitises and simplifies how customers manage their bandwidth services, making it faster and easier than ever before to access and order solutions across euNetworks' extensive European network.

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The launch of the Connected Portal is part of euNetworks’ journey to enhance and evolve its digital engagement with customers. Being easy to do business with, and delivering an outstanding customer experience remains at the core of euNetworks’ operating focus. As new technologies, customer preferences and buying needs evolve, euNetworks will continue to co-develop new enhancements to support customers.

The Connected Portal addresses customers' ask for data transparency, a more efficient way to manage service and operational tasks, and round-the-clock access to bandwidth services in a digital platform. It provides valuable features that are delivered through an intuitive and easily accessible platform.

Key features

Enhancing the customer experience while maintaining in-person support

Recognising that not all customers want or need the same digital experience, the Connected Portal has been designed to complement the company’s dedicated customer service and account management teams across Europe, who remain core to euNetworks’ service philosophy.

Part of a broader digital ecosystem

The Connected Portal joins euNetworks' Connected API and global Marketplaces, offering efficient and scalable digital solutions for customers.

Kevin Dean, Interim Chief Executive Officer of euNetworks, said, “Our customers want fast, simple and reliable ways to manage their bandwidth infrastructure. Our APIs support customers looking for rapid, automated, high-volume connectivity. The Connected Portal enables customers who value the control and efficiency that comes with self-servicing, while our presence in Marketplaces gives easy access to customers who want to integrate our network services into their global connectivity solutions. Just as we do with our network, we will continue to develop and improve our platforms, building out features that cater to evolving requirements. I'd like to thank our customers for working with us to develop these capabilities, and for their continued support of our plans for future development.”

About euNetworks

euNetworks is a critical bandwidth infrastructure company, owning and operating 18 fibre-based metropolitan networks connected with a high capacity intercity backbone covering 53 cities in 17 countries across Europe. The company leads the market in data centre connectivity, directly connecting over 545 today. euNetworks is also a leading cloud connectivity provider and offers a targeted portfolio of metropolitan and long haul services including Dark Fibre, Wavelengths, and Ethernet. Wholesale, finance, content, media, mobile, data centre and enterprise customers benefit from euNetworks’ unique inventory of fibre and duct based assets that are tailored to fulfil their high bandwidth needs.

The company delivers services with an active commitment to sustainability and is focused on its path to being carbon emissions net zero, environmentally responsible supply chain management and working as a community and industry to collaborate on the environmental challenges ahead. For further information visit eunetworks.com.

Kevin Dean, Interim CEO of euNetworks.(Photo: Business Wire)

Debbie Nelson, the single mother of rapper Eminem whose rocky relationship with her son was known widely through his hit song lyrics, has died. She was 69.

Eminem’s longtime representative Dennis Dennehy confirmed Nelson’s death in an email on Tuesday. He did not provide a cause of death, although Nelson had battled lung cancer.

Nelson’s fraught relationship with her son, whose real name is Marshall Mathers III, has been no secret since the Detroit rapper became a star.

Eminem has disparaged his mother in songs such as the 2002 single “Cleaning Out My Closet.” Eminem sings: “Witnessin’ your mama poppin’ prescription pills in the kitchen. ... My whole life I was made to believe I was sick when I wasn’t.”

In lyrics from his Oscar-winning hit “Lose Yourself” from the movie “8 Mile,” his feelings seem to have simmered, referencing his "mom’s spaghetti.” The song went on to win best rap song at the 2004 Grammy Awards.

Nelson brought and settled a pair of defamation lawsuits over Eminem’s statements about her in magazines and on radio talk shows. In her 2008 book, “My Son Marshall, My Son Eminem,” she attempted to set the record straight by providing readers details about the rapper’s early life, writing that Eminem had forgotten the good times they had.

“Marshall and I were so close that friends and relatives commented that it was as if the umbilical cord had never been cut,” she wrote.

In 2004, she was dragged from her car on Eight Mile Road, the street in a Detroit suburb made famous by “8 Mile,” by a 16-year-old who was later sentenced to more than four years in prison. She suffered bruises and a broken foot.

The highly acclaimed rapper Eminem won for best hip hop act at the 2024 MTV EMAs and was inducted into the Rock & Roll Hall of Fame in 2022.

He announced last month that he was going to be a grandfather, saying his daughter Hailie Jade is pregnant by way of a touching music video that is a tribute to their relationship.

The story has been updated to correct that Eminem announced in October that he was going to be a grandfather, not last month.

FILE - Debbie Nelson, mother of rap star Eminem, appears in Mount Clemens, Mich., on April 10, 2001. (AP Photo/Paul Sancya, File)