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South Korea to inspect Boeing aircraft as it struggles to find cause of plane crash that killed 179

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South Korea to inspect Boeing aircraft as it struggles to find cause of plane crash that killed 179
News

News

South Korea to inspect Boeing aircraft as it struggles to find cause of plane crash that killed 179

2024-12-31 17:16 Last Updated At:17:20

SEOUL, South Korea (AP) — South Korean officials said Monday they will conduct safety inspections of all Boeing 737-800 aircraft operated by the country's airlines, as they struggle to determine what caused a plane crash that killed 179 people a day earlier.

Sunday's crash, the country’s worst aviation disaster in decades, triggered an outpouring of national sympathy. Many people worry how effectively the South Korean government will handle the disaster as it grapples with a leadership vacuum following the recent successive impeachments of President Yoon Suk Yeol and Prime Minister Han Duck-soo, the country’s top two officials, amid political tumult caused by Yoon’s brief imposition of martial law earlier this month.

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Experts from the U.S. National Transportation Safety Board (NTSB) and representatives from aircraft manufacturer Boeing Co. investigate the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Kim Sung-min/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and representatives from aircraft manufacturer Boeing Co. investigate the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Kim Sung-min/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

South Korea's acting President Choi Sang-mok, wearing a green jacket, visits the site of a plane fire at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korea's acting President Choi Sang-mok, wearing a green jacket, visits the site of a plane fire at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korea's acting President Choi Sang-mok arrives to pray for the victims on a plane which skidded off a runway and burst into flames, at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korea's acting President Choi Sang-mok arrives to pray for the victims on a plane which skidded off a runway and burst into flames, at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korea's acting President Choi Sang-mok places a flower for the victims on a plane which skidded off a runway and burst into flames, at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korea's acting President Choi Sang-mok places a flower for the victims on a plane which skidded off a runway and burst into flames, at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A police officer works with a dog outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A police officer works with a dog outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Rescue team members work at the site of a plane fire at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Rescue team members work at the site of a plane fire at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners watch the site of a plane fire from outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners watch the site of a plane fire from outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners watch the site of a plane fire from outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners watch the site of a plane fire from outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Relatives of the passengers of a plane which burst into flames, react at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Relatives of the passengers of a plane which burst into flames, react at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A relative of a passenger of a plane which burst into flames reacts at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A relative of a passenger of a plane which burst into flames reacts at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A temporary shelter for relatives of the passengers of a plane which burst into flames, is seen at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A temporary shelter for relatives of the passengers of a plane which burst into flames, is seen at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A relative of a passenger of a plane which burst into flames, reacts at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A relative of a passenger of a plane which burst into flames, reacts at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners place flowers for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners place flowers for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Nuns pray for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Nuns pray for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Nuns bow for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Nuns bow for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners pray for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. The sign reads "The victims on a plane." (AP Photo/Ahn Young-joon)

Mourners pray for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. The sign reads "The victims on a plane." (AP Photo/Ahn Young-joon)

Mourners pray for the victims on a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. The sign reads "The victims on a plane." (AP Photo/Ahn Young-joon)

Mourners pray for the victims on a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. The sign reads "The victims on a plane." (AP Photo/Ahn Young-joon)

Rescue team carry the body of a passenger at the site of a plane fire at Muan International Airport in Muan, South Korea, Sunday, Dec. 29, 2024. (AP Photo/Ahn Young-joon)

Rescue team carry the body of a passenger at the site of a plane fire at Muan International Airport in Muan, South Korea, Sunday, Dec. 29, 2024. (AP Photo/Ahn Young-joon)

Relatives of passengers on a plane which skidded off a runway and burst into flames, react at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Relatives of passengers on a plane which skidded off a runway and burst into flames, react at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korean national flags fly at half-staff at a government complex in Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

South Korean national flags fly at half-staff at a government complex in Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

A South Korean national flag flies at half-staff in downtown Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

A South Korean national flag flies at half-staff in downtown Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

South Korean national flags fly at half-staff at a government complex in Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

South Korean national flags fly at half-staff at a government complex in Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

New acting President Choi Sang-mok on Monday presided over a task force meeting on the crash and instructed authorities to conduct an emergency review of the country’s aircraft operation systems.

“The essence of a responsible response would be renovating the aviation safety systems on the whole to prevent recurrences of similar incidents and building a safer Republic of South Korea,” said Choi, who is also deputy prime minister and finance minister.

The Boeing 737-800 plane operated by South Korean budget airline Jeju Air aborted its first landing attempt for reasons that aren’t immediately clear. Then, during its second landing attempt, it received a bird strike warning from the ground control center before its pilot issued a distress signal. The plane landed without its front landing gear deployed, overshot the runway, slammed into a concrete fence and burst into a fireball.

Alan Price, a former chief pilot at Delta Air Lines and now a consultant, said the Boeing 737-800 is a “proven airplane” that belongs to a different class of aircraft than the Boeing 737 Max jetliner that was linked to fatal crashes in 2018 and 2019.

But South Korea's Transport Ministry said Monday it plans to conduct safety inspections of all of the 101 Boeing 737-800 jetliners operated by the country’s airlines as well as a broader review into safety standards at Jeju Air, which operates 39 of those planes. Senior ministry official Joo Jong-wan said representatives from the U.S. National Transportation Safety Board and Boeing were expected to arrive in South Korea on Monday to participate in the investigation.

Ministry officials also said they will look into whether the Muan airport’s localizer — a concrete fence housing a set of antennas designed to guide aircraft safely during landings — should have been made with lighter materials that would break more easily upon impact.

Joo said the ministry has determined that similar concrete structures are in other domestic airports, including in Jeju Island and the southern cities of Yeosu and Pohang, as well as airports in the United States, Spain and South Africa.

Video of the crash indicated that the pilots did not deploy flaps or slats to slow the aircraft, suggesting a possible hydraulic failure, and did not manually lower the landing gear, suggesting they did not have time, said John Cox, a retired airline pilot and CEO of Safety Operating Systems in St. Petersburg, Florida.

Despite that, the jetliner was under control and traveling in a straight line, and damage and injuries likely would have been minimized if not for the barrier being so close to the runway, Cox said.

Other observers said the videos showed the plane was suffering from suspected engine trouble but the landing gear malfunction was likely a direct reason for the crash. They said there wouldn't likely be a link between the landing gear problem and the suspected engine issue.

Earlier Monday, another Boeing 737-800 plane operated by Jeju Air returned to Seoul’s Gimpo International Airport shortly after takeoff when the pilot detected a landing gear issue. Song Kyung-hoon, a Jeju Air executive, said the issue was resolved through communication with a land-based equipment center, but the pilot decided to return to Gimpo as a precautionary measure.

Joo said officials were reviewing whether there might have been communication problems between air traffic controllers and the pilot. “Our current understanding is that, at some point during the go-around process, communication became somewhat ineffective or was interrupted, ahead of the landing and impact,” he said.

Ministry officials said Monday the plane’s flight data and cockpit audio recorders were moved to a research center at Gimpo airport ahead of their analysis. Ministry officials earlier said it would take months to complete the investigation of the crash.

The Muan crash is South Korea's deadliest aviation disaster since 1997, when a Korean Airlines plane crashed in Guam, killing 228 people on board.

The crash left many South Koreans shocked and ashamed, with the government announcing a seven-day national mourning period through Jan. 4. Some questioned whether the crash involved safety or regulatory issues, such as a 2022 Halloween crush in Seoul that killed 160 people and a 2014 ferry sinking that killed 304 people.

The Transport Ministry said authorities have identified 146 bodies and are collecting DNA and fingerprint samples from the other 33.

Park Han Shin, a representative of the bereaved families, said they were told that the bodies were so badly damaged that officials need time before returning them to their families.

“I demand that the government mobilize more personnel to return our brothers and family members as intact as possible more swiftly,” he said, choking down tears.

The crash was yet more major news for South Koreans already reeling from a political crisis set off by Yoon’s martial law decree, which brought hundreds of troops into Seoul streets and revived traumatic memories of past military rule in the 1970-80s.

The political tumult resulted in the opposition-controlled National Assembly impeaching Yoon and Han. The safety minister stepped down and the police chief was arrested over their roles in the martial law inforcement.

The absence of top officials responsible for managing disasters has led to concerns.

“We are deeply worried whether the Central Disaster and Safety Countermeasures Headquarters really can handle the disaster,” the mass-circulation JoongAng Ilbo newspaper said in an editorial Monday.

Experts from the U.S. National Transportation Safety Board (NTSB) and representatives from aircraft manufacturer Boeing Co. investigate the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Kim Sung-min/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and representatives from aircraft manufacturer Boeing Co. investigate the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Kim Sung-min/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

Experts from the U.S. National Transportation Safety Board (NTSB) and joint investigation team between the U.S. and South Korea check the site of a plane crash at Muan International Airport in Muan, South Korea, Tuesday, Dec. 31, 2024. (Son Hyung-joo/Yonhap via AP)

South Korea's acting President Choi Sang-mok, wearing a green jacket, visits the site of a plane fire at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korea's acting President Choi Sang-mok, wearing a green jacket, visits the site of a plane fire at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korea's acting President Choi Sang-mok arrives to pray for the victims on a plane which skidded off a runway and burst into flames, at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korea's acting President Choi Sang-mok arrives to pray for the victims on a plane which skidded off a runway and burst into flames, at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korea's acting President Choi Sang-mok places a flower for the victims on a plane which skidded off a runway and burst into flames, at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korea's acting President Choi Sang-mok places a flower for the victims on a plane which skidded off a runway and burst into flames, at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A police officer works with a dog outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A police officer works with a dog outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Rescue team members work at the site of a plane fire at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Rescue team members work at the site of a plane fire at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners watch the site of a plane fire from outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners watch the site of a plane fire from outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners watch the site of a plane fire from outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners watch the site of a plane fire from outside of Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Relatives of the passengers of a plane which burst into flames, react at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Relatives of the passengers of a plane which burst into flames, react at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A relative of a passenger of a plane which burst into flames reacts at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A relative of a passenger of a plane which burst into flames reacts at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A temporary shelter for relatives of the passengers of a plane which burst into flames, is seen at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A temporary shelter for relatives of the passengers of a plane which burst into flames, is seen at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A relative of a passenger of a plane which burst into flames, reacts at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

A relative of a passenger of a plane which burst into flames, reacts at a temporary shelter at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners place flowers for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners place flowers for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Nuns pray for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Nuns pray for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Nuns bow for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Nuns bow for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Mourners pray for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. The sign reads "The victims on a plane." (AP Photo/Ahn Young-joon)

Mourners pray for the victims of a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. The sign reads "The victims on a plane." (AP Photo/Ahn Young-joon)

Mourners pray for the victims on a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. The sign reads "The victims on a plane." (AP Photo/Ahn Young-joon)

Mourners pray for the victims on a plane fire at a memorial altar at Muan sport park in Muan, South Korea, Monday, Dec. 30, 2024. The sign reads "The victims on a plane." (AP Photo/Ahn Young-joon)

Rescue team carry the body of a passenger at the site of a plane fire at Muan International Airport in Muan, South Korea, Sunday, Dec. 29, 2024. (AP Photo/Ahn Young-joon)

Rescue team carry the body of a passenger at the site of a plane fire at Muan International Airport in Muan, South Korea, Sunday, Dec. 29, 2024. (AP Photo/Ahn Young-joon)

Relatives of passengers on a plane which skidded off a runway and burst into flames, react at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

Relatives of passengers on a plane which skidded off a runway and burst into flames, react at Muan International Airport in Muan, South Korea, Monday, Dec. 30, 2024. (AP Photo/Ahn Young-joon)

South Korean national flags fly at half-staff at a government complex in Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

South Korean national flags fly at half-staff at a government complex in Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

A South Korean national flag flies at half-staff in downtown Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

A South Korean national flag flies at half-staff in downtown Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

South Korean national flags fly at half-staff at a government complex in Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

South Korean national flags fly at half-staff at a government complex in Seoul, South Korea, Monday, Dec. 30, 2024, a day after a jetliner skidded off a runway, slammed into a concrete fence and burst into flames at an airport the town of Muan. (AP Photo/Lee Jin-man)

MEXICO CITY (AP) — All of a sudden, women contacting one of the biggest sources of information about abortion in Mexico through the encrypted messaging app WhatsApp were met with silence.

The nongovernmental organization’s business account had been blocked. Weeks later, a similar digital blackout struck a collective in Colombia.

Across the Americas, organizations that guide women seeking abortions in various countries are raising alarm, decrying what they see as a new wave of censorship on platforms owned by tech giant Meta — even in countries where abortion is decriminalized. The organizations believe this is due to a combination of changes to Meta policies and attacks by anti-abortion groups that denounce their content.

While this also occurs on Instagram and Facebook, the blocking of organizations’ verified WhatsApp business accounts, which they use to communicate with people seeking help, has been particularly disruptive. These accounts are crucial for communicating with people seeking help, and their blockage has significantly complicated daily interactions between women and support providers.

Meta usually attributes its content blocking to policy violations, though it has acknowledged occasional mistakes. Since January, Meta changed the way it moderates content, now relying on user-generated notes “to allow more speech and reduce enforcement mistakes.” U.S. President Donald Trump has said the changes were “probably” made in response to his threats over what conservatives considered a liberal bias in fact-checking.

Among the organizations whose WhatsApp business accounts were suspended is the MSI Foundation (formerly Marie Stopes), part of a network working in Mexico for 25 years. Its account was suspended in February, and the Colombian group Oriéntame, or Guide Me, which has worked in women's health in Colombia for decades, was labeled by Instagram as “dangerous.”

While conservatives cheered the change in Meta moderation policies, organizations helping women who seek abortions say they often result in over-enforcement, likely driven by Artificial Intelligence, which disproportionately flags or removes their posts — obstacles that have increased since the start of the Trump administration.

“It is not always intentional censorship, but the outcome is still more censorship for us and our partners,” said Martha Dimitratou, cofounder of Repro Uncensored, an organization that monitors digital suppression of reproductive health content.

“From one day to the next they blocked communication between our users and women who need first-hand information” to address doubts or look for medical follow-up with MSI, said Araceli López-Nava, the organization’s Latin America director.

In the days after the suspension, appointments dropped 80%

López Nava said that MSI had previously faced issues with regular WhatsApp numbers, because it’s easy to file complaints. So, the organization thought it would be different with a business account, which gives them a platform to manage the thousands of messages they receive every month.

That wasn't the case. After an initial suspension, MSI's WhatsApp business account was permanently suspended two weeks later. The reason cited in Meta’s notification? “Sending spam.”

“The argument is that they’ve received complaints, but from whom?” López-Nava asked. She said the organization can’t be accused of sending spam because they only answer those who contact them and provide information in line with Mexican law. Abortion is decriminalized in Mexico at the federal level and in the majority of its 32 states.

“It looks like an orchestrated strategy to us,” López-Nava said. “And not necessarily by Meta."

Dimitratou, who is also digital strategist for Canada-based Women on Web and the U.S.-based Plan C, said cases of blocked content have increased since Trump’s election, not only in the U.S., but around the world, likely driven by anti-abortion groups.

Conservative or religious groups have a history of attempting to leverage technology companies to obstruct abortion supporters’ efforts, but the anonymity of app reporting prevents organizations from proving who is behind it.

That is why MSI and an ally NGO, Women’s Link Worldwide, have asked Meta to implement transparent mechanisms to be able to appeal the company’s decisions and to respect international human rights standards. They have not received a response.

A Meta spokesperson told The Associated Press that MSI's WhatsApp business account was blocked for valid reasons, saying that organizations receiving numerous negative comments receive warnings before suspension. Meta declined to provide details about the nature of the negative comments or comment on whether they could be coordinated by anti-abortion groups aiming to paralyze MSI.

The Instagram accounts of Women on Web United States and Women on Web Latin America were suspended right after the U.S. presidential election in November, though they were later reinstated. Dimitratou said that Meta has also limited the organization’s ability to place ads on accounts in Latin America, South Korea and West Africa.

Repro Uncensored has documented at least 60 instances of similar digital censorship since January. The most recent occurred this week, when Thailand's TamTang Group said that Facebook had accused them of violating rules on selling medicines simply for sharing information about free abortion pills provided by the Thai government.

A 2025 report by the California-based Center for Intimacy Justice, based on a survey of 159 nonprofits worldwide, found that major tech platforms were removing ads and content related to abortion and other women’s sexual and reproductive health issues like menopause.

When asked about the report, Meta downplayed its findings, noting that it was based on a small number of examples.

Tech companies often cite policies against explicit or inappropriate sexual content or the advertisement of unsafe substances, such as abortion pills, even though the World Health Organization has said they’re safe.

In April, months after Meta announced changes to ensure greater freedom of expression, Oriéntame, the Colombian collective that offers reproductive health services, posted on Instagram a drawing of a heart and the phrase “Abort without pain.” The post was blocked with the explanation: “Dangerous people and organizations, photo removed.”

While Colombia legalized abortion in 2022, Oriéntame experienced censorship of at least 14 of their posts on Instagram in April 2025. That same month, their WhatsApp business account was suspended, said Tatiana Martínez, who manages their social media. Although the WhatsApp account was restored after a week, they worry it could happen again.

A Meta spokesperson said this week that the Instagram posts were mistakenly taken down and not the result of a change in its content standards.

Oriéntame director María Vivas says the organization has been battling Google for years over online content limitations. The tech giant said in a message to the AP that it only restricts content when it violates policies. But Google keeps Colombia on the list of countries with restrictions on abortion ads — even though abortion was decriminalized there in 2022.

As for their problems with Meta, Vivas said they started in late 2024, when the company started to change some of its internal policies.

Taking legal action against tech giants, when each country has its own laws, is complicated. As a result, affected organizations have turned to creative strategies, like operating multiple backup accounts, having a substitute ready when one is blocked and reformulating language in posts to avoid censorship triggers.

“It feels like Meta is our boss,” Vivas joked about the ongoing struggle with the tech giant over the basic right to provide health information. “We live to respond to Meta, to adapt ourselves to Meta,” she said. “That's absurd.”

AP journalist Maria Cheng contributed to this report from New York.

Follow AP’s coverage of Latin America and the Caribbean at https://apnews.com/hub/latin-america

A computer monitor shows the splash page of the MSI Foundation website with a message that reads in Spanish: "Your body, your choice, your future", during a tour of the foundation, a non-governmental agency that offers information and help to women seeking abortions, in Mexico City, Thursday, May 8, 2025. (AP Photo/Marco Ugarte)

A computer monitor shows the splash page of the MSI Foundation website with a message that reads in Spanish: "Your body, your choice, your future", during a tour of the foundation, a non-governmental agency that offers information and help to women seeking abortions, in Mexico City, Thursday, May 8, 2025. (AP Photo/Marco Ugarte)

A health worker gives a tour of the MSI Foundation, an organization that offers information and help to women seeking abortions, in Mexico City, Thursday, May 8, 2025. (AP Photo/Marco Ugarte)

A health worker gives a tour of the MSI Foundation, an organization that offers information and help to women seeking abortions, in Mexico City, Thursday, May 8, 2025. (AP Photo/Marco Ugarte)

A health worker gestures towards a message that reads in Spanish; "My decisions, my road, my steps" during a tour of the MSI Foundation, an organization that offers information and help to women seeking abortions, in Mexico City, Thursday, May 8, 2025. (AP Photo/Marco Ugarte)

A health worker gestures towards a message that reads in Spanish; "My decisions, my road, my steps" during a tour of the MSI Foundation, an organization that offers information and help to women seeking abortions, in Mexico City, Thursday, May 8, 2025. (AP Photo/Marco Ugarte)

A health worker gives a tour of the MSI Foundation, an organization that offers information and help to women seeking abortions, in Mexico City, Thursday, May 8, 2025. (AP Photo/Marco Ugarte)

A health worker gives a tour of the MSI Foundation, an organization that offers information and help to women seeking abortions, in Mexico City, Thursday, May 8, 2025. (AP Photo/Marco Ugarte)

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