Kowloon Flat Owner Convicted for Water Overcharging; New Regulations Increase Fines and Strengthen Enforcement.

WSD-registered consumer convicted of failing to provide relevant information or documents for suspected case of overcharging for water

The Water Supplies Department (WSD) announced that a WSD-registered consumer of a subdivided flat in To Kwa Wan, Kowloon, was convicted today (March 26) of failing to comply with the Water Authority's request to provide relevant information or documents for a suspected case of overcharging for water, in contravention of regulation 47A of the Waterworks Regulations. The consumer pleaded guilty to the offence at the Kowloon City Magistrates' Courts.

A spokesman for the WSD said that the Waterworks (Amendment) Ordinance (amended WWO) 2024 has strengthened the power of the Water Authority in evidence collection and information disclosure during the investigation of suspected cases of overcharging for water. The Water Authority can request the landlords, their agents, etc, to provide the tenancy agreement, receipt or payment record for charges for water. Failure to comply with such a request can be an offence and the offender is liable on conviction to a maximum fine of $10,000 and a further fine of up to $1,000 for each day the offence continues. It is anticipated that there will be more prosecution cases. The maximum penalty for overcharging tenants of subdivided units (SDUs) for water has been raised to $25,000 to deter this illegal act. Moreover, providing false or misleading information to the Water Authority is also an offence with a maximum penalty of a $25,000 fine and six months' imprisonment.

The WSD spokesman strongly appealed to landlords to apply for the installation of separate water meters for their SDUs, which can greatly reduce the risk of contravening the amended WWO. The WSD encourages the public to report any illegal act of overcharging SDU tenants for water for follow up and investigation by the department. The public can call the WSD Hotline 3468 4963 or WhatsApp 5665 5517 to apply for the installation of separate water meters for SDUs. The WhatsApp hotline also handles matters relating to water overcharging in SDUs. Alternatively, the public can call the WSD Customer Enquiry Hotline 2824 5000 to report water overcharge cases. After calling the hotline and choosing a language, they can press "7" for reporting to staff directly.

HKSAR Government fully supports disaster relief for the earthquake in Myanmar

On March 28, a 7.7-magnitude earthquake occurred in Sagaing Region, Myanmar, resulting in serious casualties and infrastructure damage. The Hong Kong Special Administrative Region (HKSAR) Government expresses its deep sympathy to the people affected by the disaster and families of the deceased. The HKSAR Government sent a 51-strong search and rescue team to the quake-stricken areas in Myanmar this afternoon (March 29) to assist in the search and rescue work. In addition, the HKSAR Government has immediately reserved $30 million from the Disaster Relief Fund for emergency relief support.

The HKSAR Government is maintaining close contact with various rescue organisations regarding the detailed relief programmes with a view to providing appropriate relief assistance to the people affected and help them overcome difficulties and resume a normal life as soon as possible. The Disaster Relief Fund Advisory Committee will promptly process related funding applications from organisations.

In addition, the HKSAR Government has liaised with the Consul-General of Myanmar in Hong Kong, and will actively coordinate with various government bureaux/departments to collect the necessary relief supplies according to local needs, striving to deliver them to those in need as soon as possible to meet the current urgency.