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Hong Kong Customs Arrests Beauty Parlour Manager for Unfair Trade Practices and Aggressive Commercial Tactics

HK

Hong Kong Customs Arrests Beauty Parlour Manager for Unfair Trade Practices and Aggressive Commercial Tactics
HK

HK

Hong Kong Customs Arrests Beauty Parlour Manager for Unfair Trade Practices and Aggressive Commercial Tactics

2025-04-24 17:40 Last Updated At:17:48

Hong Kong Customs combats unfair trade practices by beauty parlour

Hong Kong Customs today (April 24) arrested a manager of a beauty parlour who was suspected of engaging in unfair trade practices involving aggressive commercial practices, in contravention of the Trade Descriptions Ordinance (TDO).

Customs earlier received information alleging that a manager of a beauty parlour in Causeway Bay imposed undue influence on a customer, causing her to subsequently cancel some purchased beauty treatments and pay an additional $90,000 as an application fee for the refund. The manager promised that a full refund for the treatments and application fee would be made within a specified period. However, despite repeated requests, the customer did not receive any refund.

After an investigation, Customs officers today arrested a 37-year-old female manager.

The investigation is ongoing, and the arrested person has been released on bail pending further investigation.

Customs reminds traders to comply with the requirements of the TDO and consumers to procure services at reputable shops.

Under the TDO, any trader commits an offence of engaging in aggressive commercial practices if harassment, coercion or undue influence is used to impair the consumer's freedom of choice or conduct, causing the consumer to make a transactional decision. The maximum penalty upon conviction is a fine of $500,000 and imprisonment for five years.

Members of the public may report any suspected violation of the TDO to Customs' 24-hour hotline 182 8080 or its dedicated crime-reporting email account (crimereport@customs.gov.hk) or online form (eform.cefs.gov.hk/form/ced002).

HKSAR Government responds to media enquiries on reporting, photo and video-taking at prohibited places specified in subsidiary legislation made under Safeguarding National Security Ordinance

​In response to media enquiries on reporting, photo and video-taking at prohibited places specified in the subsidiary legislation made under the Safeguarding National Security Ordinance, a spokesman for the Government of the Hong Kong Special Administrative Region today (May 16) said the following:

The Secretary for Security, Mr Tang Ping-keung, at the meeting of the Legislative Council Subcommittee on Two Items of Subsidiary Legislation Made under the Safeguarding National Security Ordinance and the subsequent media session yesterday (May 15), clearly said that according to section 45 of the Safeguarding National Security Ordinance, a "specified officer" (including a police officer or a guard of the prohibited place), who has reasonable grounds to believe that exercising such power is necessary for safeguarding national security, may order any person not to do or cease to do such acts as that of approaching or inspecting (including doing so by electronic or remote means) a prohibited place, and such officer may also order persons in the neighbourhood of a prohibited place to leave. Any person who contravenes an order commits an offence.

There is no problem for members of the public to purely "check in" and take photos near a prohibited place while passing by, without any intention of endangering national security. However, if they deliberately take photos or videos of the entrances or the interior of a prohibited place so as to inspect such place, or engage in other conduct during photo or video-taking giving people reasonable grounds to believe that they may endanger national security, police officers or guards of the prohibited place have the power to ask the members of the public to leave in accordance with the above legal requirements and the judgment made at the scene at the time.

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