Ultima Markets Spotlights the Future of CRM Technology at FMLS:24

LONDON, Nov. 25, 2024 /PRNewswire/ -- Ultima Markets established itself as a forward-thinking leader within the financial industry at the esteemed Finance Magnates London Summit 2024 (FMLS:24). The summit attracted a diverse group of industry professionals, all eager to explore the transformative trends shaping financial services' future.

Our booth set a high bar for energy and engagement among the distinguished participants. We transformed the typical expo experience into an immersive showcase for financial enthusiasts. With a vibrant display and interactive offerings, it became the summit's focal point, attracting a diverse crowd eager to dive into the trading world.

The summit featured various sessions, including interviews, panel discussions, and keynote speeches. Topics ranged from regulatory frameworks to the digital revolution in finance, aimed at sparking conversation and shaping the industry's future.

Redefining CRM with Artificial Intelligence

Ultima Markets took a prominent role during the summit, with our Vice President of Marketing, Ernest Yiu, delivering a highly anticipated keynote speech on 'CRM in 2025: The Light at the End of the Funnel'.

"The future of CRM was evolving rapidly," he said, "thanks to AI and machine learning. These tools enabled brokers to predict client needs by analysing behaviours and preferences, allowing us to provide more personalised and proactive service."

He also stressed the importance of personalisation in client relationships: "At Ultima Markets, we aimed to make clients feel like we were speaking to them directly. We achieved this by segmenting our clients based on factors like trading history and experience level, providing tailored content for each group."

Ernest's predictions on the practical applications of AI and machine learning encouraged the audience to reconsider their strategies, highlighting the essential role of innovative CRM solutions in maintaining a competitive edge.

FMLS:24 provided a platform for forward-thinking professionals to address the complexities of the modern financial landscape, where participants like Ultima Markets demonstrated how technology shapes the industry's future and how companies adapt to these changes.

Ultima Markets remains committed to driving innovation and empowering traders worldwide with cutting-edge tools and insights as the financial industry evolves.

About Ultima Markets

Ultima Markets is a fully licensed, fast-growing broker offering access to over 250+ financial instruments. With a team of more than 2,000 professionals across 15 global offices, we serve clients in 172 countries. For more information about Ultima Markets, please visit us on Facebook, X, Instagram, LinkedIn and YouTube.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Ultima Markets Spotlights the Future of CRM Technology at FMLS:24

Ultima Markets Spotlights the Future of CRM Technology at FMLS:24

Entering the Centenary Year with Sustained Sales Growth

STUTTGART, Germany, Nov. 25, 2024 /PRNewswire/ -- DEKRA could hardly be entering the year of its 100th anniversary on a more future-proof and resilient footing: after the world's largest non-listed testing, inspection and certification company exceeded a sales threshold of €4 billion for the first time in its history in 2023, DEKRA anticipates further growth in 2024. In the first ten months of the year, turnover increases by around 5%, with the core TIC (Testing, Inspections & Certification) business growing by more than 7%.

"We are optimistic that we can close 2024 with a mid-single digit increase in sales," says Stan Zurkiewicz, CEO and Chairman of the Board of Management of DEKRA e.V. and DEKRA SE, at the company's annual review at its Stuttgart headquarters. Despite very challenging external conditions—e.g., recession in DEKRA's home market of Germany and continued shortage of skilled personnel across Europe—all areas of the company's TIC business have contributed to this success. The temporary staffing segment is the only area experiencing a decline in sales, particularly in Germany, due to the difficult framework conditions. DEKRA CEO Zurkiewicz explains: "In this area, we are feeling the effects of the current economic contraction and the crisis afflicting the European automotive industry. However, we are able to offset this with more than 7 percent increase in turnover within our core business and strong demand in new focus areas."

In the current fiscal year, DEKRA has recorded high single- to double-digit growth in the Americas (around 14%), North-West Europe (around 9%) and the Asia-Pacific region (around 9%). In its home market of Germany, the core business has grown by around 7%. The new strategic business fields related to future mobility, sustainability, cybersecurity and artificial intelligence have also contributed to this success.

DEKRA will celebrate its 100th anniversary next summer. Considering this milestone, the company anticipates maintaining its growth trajectory in 2025—despite potentially volatile geopolitical and economic conditions. DEKRA expects to see another mid-single digit turnover growth in the anniversary year.

Read the full version here:  https://www.dekra.in/en/entering-the-centenary-year-with-sustained-sales-growth/ 

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

DEKRA remains on course despite global economic and political crises