China Global Television Network (CGTN) is set to air a new documentary showcasing an innovative approach to improving citizen services in Beijing, China's capital city.
Titled "Hotline Beijing," the documentary highlights the city's 12345 Hotline, a swift response service that has had a transformative impact on the lives of residents across the city.
Residents use the hotline to provide feedback to the city and report a wide range of issues, often receiving a rapid response to their concerns. In 2023, it was used to handle more than 10 million complaints.
Beijing adopted the 12345 Hotline in 2019 as a major reform to address the governance issues in the megacity of over 21 million people.
The documentary showcases how the initiative not only enhances the quality of people's life in Beijing, but provides Chinese wisdom for urban governance globally.
The documentary will premiere on Dec 14, 2024.
CGTN documentary "Hotline Beijing" dials into capital's efforts to answer residents' concerns
CGTN documentary "Hotline Beijing" dials into capital's efforts to answer residents' concerns
CGTN documentary "Hotline Beijing" dials into capital's efforts to answer residents' concerns
Chinese Vice President Han Zheng met with Deputy Prime Minister and Foreign Minister of Vietnam Bui Thanh Son in Beijing on Tuesday, with both sides pledging to promote the China-Vietnam community with a shared future.
Noting that China and Vietnam are comrades in the socialist cause and good partners on the path of reform, Han said General Secretary of the Central Committee of the Communist Party of China and President Xi Jinping and General Secretary of the Communist Party of Vietnam Central Committee and President To Lam have made strategic plans for advancing the China-Vietnam community with a shared future, providing clear direction for the development of bilateral relations.
Noting that next year marks the 75th anniversary of the establishment of diplomatic relations between the two countries and the China-Vietnam Year of People-to-People Exchanges, Han said the two sides should follow the important consensus reached by the top leaders of the two parties and two countries, maintain strategic communication, expand practical cooperation, consolidate the foundation of public opinion, strengthen multilateral coordination and promote the building of a China-Vietnam community with a shared future, bringing more benefits to the two peoples.
Bui Thanh Son said that developing long-term friendly relations with China is the consistent proposition, objective requirement, strategic choice and top priority of Vietnam's diplomacy.
Vietnam firmly adheres to the one-China policy and is willing to strengthen high-level exchanges, consolidate political mutual trust, deepen pragmatic cooperation with China, and jointly promote the building of a Vietnam-China community with a shared future with strategic significance, he added.
Chinese, Vietnamese officials pledge to promote China-Vietnam community with shared future
