CAIRO--(BUSINESS WIRE)--Dec 30, 2024--
Nawy, the leading prop-tech platform in Africa that simplifies the buying, selling, and real estate investing journey for customers across Egypt, has announced a partnership with Truecaller, the global leader in communication verification and fraud prevention. This collaboration aims to enhance customer trust and elevate the communication experience in the real estate sector through Truecaller’s Customer Experience solution.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241217954580/en/
Nawy ensures seamless, secure, and transparent communication for customers throughout their real estate buying journey. By leveraging Truecaller’s Verified Business Caller ID-based solution, Nawy enhances its customer outreach with trusted branding elements like the verified badge, brand name, and logo. This ensures customers can quickly recognize and trust Nawy’s calls, leading to a seamless communication experience and improved engagement.
In today’s world consumers are overwhelmed by scams and fraudulent calls, and certain individuals not affiliated with Nawy have been contacting consumers, falsely claiming to represent the company. In light of this, Nawy reaffirms its commitment to providing the highest level of service to customers and ensuring their comfort by avoiding unnecessary disturbances through Truecaller’s Verified Business Caller ID, which also makes every interaction more authentic and memorable.
Using CX capabilities like Call Reason, Nawy adds valuable context to its calls, ensuring customers understand the purpose before answering.
Commenting on the partnership, Mohamed Abou Ghanima, Co-Founder and COO at Nawy, said: “Partnering with Truecaller reinforces the transparency we strive to provide for our customers. Unfortunately, our name has been used by others pretending to represent Nawy in an attempt to leverage the credibility and trust we have worked hard to build with our customers. These individuals have operated in ways that do not align with our values. By addressing this issue and collaborating with Truecaller, we aim to ensure that our customers can confidently identify genuine calls from Nawy representatives.”
Priyam Bose, Global Head of GTM and Developer Products at Truecaller added: "Truecaller is committed to fostering trust and safety in communication. Our Customer Experience solution empowers businesses like Nawy to deliver secure, seamless, and personalized communication, enabling users to engage confidently. We’re thrilled to partner with Nawy to redefine the customer experience in the African real estate ecosystem and look forward to supporting their journey to build trust and drive impactful engagement."
Truecaller’s Customer Experience Solution empowers business calls with brand identity and context, fostering reliable customer communication. Over 2,500 active businesses worldwide have benefited from the Verified Business Caller ID and other advanced communication capabilities. This solution enhances business call efficiency and significantly reduces phone call-related frauds and scams, promoting heightened customer safety in business communications.
Nawy and Truecaller partner to elevate customer experience (Graphic: Business Wire)
WASHINGTON (AP) — Jordan Poole scored 30 points to continue his strongest stretch in a Washington uniform as the Wizards beat the Chicago Bulls 125-107 on Wednesday night.
Poole — who joined Washington from Golden State prior to the 2023-24 season — made six 3-pointers and topped 25 points for a fifth straight game, the first such stretch of his career.
Rookie Alex Sarr added 11 points and 10 rebounds as one of seven players in double figures to help the last-place Wizards to their largest win of the season.
Zach LaVine scored 32 points for the Bulls after he sat out Monday’s win in Charlotte with toe soreness. Coby White added 17 points, and Nikola Vucevic had 12 points and 13 rebounds for Chicago, which committed 20 turnovers and trailed throughout the final three quarters.
HEAT 119, PELICANS 108
MIAMI (AP) — Tyler Herro scored 32 points, Bam Adebayo flirted with a triple-double and Miami beat New Orleans.
Adebayo finished with 23 points, nine rebounds and 10 assists for Miami, which got 17 points from Duncan Robinson.
Trey Murphy III scored 34 for the Pelicans, who played on the same day that at least 15 people were killed in New Orleans when a truck drove into a crowd of New Year’s revelers on Bourbon Street in an attack that President Joe Biden described as “despicable.”
The Pelicans — who never led — lost for the 29th time in their last 32 games and are 1-20 in their last 21 contests.
RAPTORS 130, NETS 113
TORONTO (AP) — Scottie Barnes had 33 points and 13 rebounds and Toronto Raptors snapped an 11-game losing streak by beating Brooklyn.
Immanuel Quickley returned to the lineup for Toronto and contributed 21 points and a season-high 15 assists. He played for just the fourth time this season, returning after missing 22 games because of a torn ligament in his left elbow.
Gradey Dick scored 22 points and Ochai Agbaji added 14 as Toronto won for the first time since a home win over Indiana on Dec. 3.
Cam Johnson scored 24 points and D’Angelo Russell had 22 in his return to Brooklyn but the Nets lost their third straight and 11th of 14.
Keon Johnson scored 17 points and Nic Claxton had 16 points and 10 rebounds as the Nets lost their second straight on the road.
KNICKS 119, JAZZ 103
NEW YORK (AP) — Karl-Anthony Towns had 31 points and 21 rebounds, Josh Hart notched his second straight triple-double and New York won their ninth straight game, beating Utah Jazz despite playing without leading scorer Jalen Brunson.
Hart finished with 15 points, 14 rebounds and 12 assists to become the first Knicks player since Michael Ray Richardson in 1981 with consecutive triple-doubles. Hart has four this season and became the fourth player to have 10 triple-doubles with the Knicks.
Mikal Bridges scored 27 points and OG Anunoby had 22 for the Knicks. Brunson missed the game with right calf tightness and was replaced by Cam Payne, who finished with eight points and nine assists.
Jordan Clarkson and Collin Sexton each scored 25 for the Jazz, who lost their fifth straight.
PISTONS 105, MAGIC 96
DETROIT (AP) — Jaden Ivey sustained what appeared to be a serious leg injury after scoring 22 points in Detroit's victory over Orlando.
With 10:07 to play and Detroit leading 84-79, Ivey and Orlando’s Cole Anthony were going for the ball when Anthony slipped and fell. His momentum carried him into Ivey’s planted leg, and the 22-year-old immediately fell to the floor, grabbing his left shin in obvious agony.
After a lengthy delay, Ivey was placed on a stretcher and wheeled off the floor.
The Magic had scored the first four points of the quarter, but Tim Hardaway Jr. scored nine points in the next 6:30 to give the Pistons a 99-90 lead.
Cade Cunningham added 19 points and nine assists for the Pistons, who have won four of five. Jalen Duren added 18 points and 11 rebounds to help Detroit overcome 24 turnovers.
Jalen Suggs had 24 points for Orlando, and Kentavious Caldwell-Pope added 21. The Magic have lost six of nine.
ROCKETS 110, MAVERICKS 99
HOUSTON (AP) — Alperen Sengun had 23 points, Jalen Green added 22 and Houston built a big lead early in the second half and sailed to a victory over Dallas.
Dillon Brooks had 19 points and Cam Whitmore added 18 to help the Rockets get back on track after dropping two straight.
The Mavericks led by four midway through the second quarter before Houston used a 21-8 run to take a 61-52 lead into halftime. Green made eight points in that stretch and Whitmore added two 3-pointers.
The Rockets then opened the second half with an 11-4 spurt that pushed it to 72-56 with nine minutes left in the third.
Houston was up by 14 entering the fourth and maintained a double-digit lead throughout the quarter.
Kyrie Irving (shoulder), Klay Thompson (illness) and Dereck Lively II (hip) returned after sitting out Monday. But Naji Marshall remained out serving a four-game suspension for his role in a fight against the Suns.
Quentin Grimes led the Mavericks with 17 points off the bench. Thompson and Irving added 16 each.
NUGGETS 139, HAWKS 120
DENVER (AP) — Nikola Jokic had 23 points, 17 rebounds and 15 assists in leading Denver to a win over Trae Young and Atlanta.
Jokic nearly notched a triple-double in the first half, finishing an assist shy. He secured his 144th career triple-double early in the third quarter.
Jamal Murray scored 21 points, while Russell Westbrook added 16 to go with 11 assists as the Nuggets won their third straight game, It started a busy 17-game month on the right note for Denver.
The Nuggets finished a perfect 21 of 21 from the free throw line. They also set a season-high in assists with 44 as they finished 2-0 against the Hawks this season. The Nuggets won in Atlanta 141-111 on Dec. 8 behind Jokic’s 48-point, 14-rebound performance.
Young had 30 points and nine assists, while reserve De’Andre Hunter added 20 as Atlanta saw its four-game win streak halted.
KINGS 113, 76ERS 107
SACRAMENTO, Calif. (AP) — De’Aaron Fox scored 35 points and Sacramento rallied from 14 down to defeat tPhiladelphia.
Malik Monk added 20 points and six assists for the Kings, who won their second consecutive home game under interim coach Doug Christie after Mike Brown was fired last week.
Domantas Sabonis had 17 points, 21 rebounds and seven assists. DeMar DeRozan scored 18.
Paul George had 30 points, eight rebounds and five assists for the 76ers (13-18), who had won four in a row. Tyrese Maxey added 27 points, six assists and four steals.
Washington Wizards guard Jordan Poole dribbles the ball down the court during the second half of an NBA basketball game against the Chicago Bulls, Wednesday, Jan. 1, 2025, in Washington. The Wizards won 125-107. (AP Photo/Jess Rapfogel)
