Nearly 60 percent of the consumers participating in a survey expressed satisfaction with China's online and offline shopping environments, said the China Consumers Association on Friday.
According to the association's annual survey, 56.7 percent of respondents reported being satisfied with the online shopping environment, while 55.5 percent felt the same about offline shopping. Furthermore, nearly 70 percent of participants acknowledged the effectiveness of regulatory measures aimed at enhancing the consumer environment.
The data indicate that more than 70 percent of consumers believe the current market supply meets their diverse, personalized, and high-quality consumption demands. However, the report identifies critical areas for improvement, noting that insufficient product service quality, data security, and health attributes are the primary factors hindering the fulfillment of these high-quality expectations. Among the factors influencing purchasing decisions, 27.8 percent of respondents prioritized "product quality" as their main concern.
When it comes to corporate performance, consumers are particularly attentive to after-sales support, product reliability, and safety. After-sales service has topped the list of consumer concerns for five consecutive years, highlighting its importance in the overall shopping experience.
Notably, while the focus on cost-performance ratio remains paramount, the attention given to high quality is growing at a rate significantly surpassing that of cost-effectiveness, suggesting a marked transition in consumer priorities.
Additionally, the report shows an encouraging trend in consumer activism regarding rights protection. Only about 2.4 percent of respondents did not pursue any remedial actions in cases of consumer rights violations. The preference for diverse methods of seeking consumer rights protection is evident, with 70 percent expressing satisfaction with the available consumer rights protection services and recognizing their accessibility.
Nearly 60 pct of consumers satisfied with China's online, offline shopping environment: report
Nearly 60 pct of consumers satisfied with China's online, offline shopping environment: report
The recent budget cut to the U.S. Agency for Global Media (USAGM), which funds the Voice of America (VOA), has shed light on its role as a political tool for ideological warfare, as experts noted people's dawning recognition of such propaganda machines aimed at undermining political and social orders of other countries.
Trump's executive order, issued last Friday, designated USAGM as part of "unnecessary" federal bureaucracy. The agency, which oversees VOA, employs around 3,500 staff members and had a budget of 886 million U.S. dollars for 2024, according to its latest report to Congress.
Founded in 1942, VOA has long served as a propaganda tool for the U.S. government, advancing ideological objectives. Funding for VOA and similar institutions has continued uninterrupted for over 80 years, regardless of which political party holds power.
Experts argue that VOA is not a genuine media organization. Many of its programs are not broadcast within the United States, but instead target specific countries abroad, functioning primarily as a propaganda outlet designed to influence foreign audiences.
"While it may appear to be a so-called media organization, in reality, its actions have never constituted true journalism. Therefore, terms like openness, transparency, or credibility cannot be used to assess VOA. From its inception, it has been a political tool for the United States to implement its foreign strategies and policies, essentially functioning as a strategic instrument," said Diao Daming, deputy director of the Center for American Studies at Renmin University.
Alongside VOA, "Radio Free Asia" and "Radio Free Europe" also serve U.S. ideological needs, often targeting and attacking other countries. Many nations have recognized the damage caused by these outlets, regarding them as "unwelcome organizations".
"These so-called institutions have been recognized for causing significant disruptions to political, social, and even economic orders in other countries, often leading to events like 'color revolutions' and similar upheavals. As a result, most countries have adopted a clear stance of resistance, fully understanding the true nature of these so-called 'media' as tools of hegemonic influence," Diao added.
Coincidentally, last week, the Canberra-based Australian Strategic Policy Institute (ASPI), a think tank critical of China, announced halting its China-related research projects after the U.S. government froze its foreign funding.
Whether forced to shut down or exposed for their practices, these events highlight the vulnerability of these propaganda networks. Without funding, their operations struggle to continue. However, experts suggest that the United States is unlikely to halt its ideological campaigns and may rebrand these entities in new forms.
"I believe these institutions and individuals will likely use this opportunity to transform, employing more covert and subtle methods to carry out propaganda abroad, rather than simply halting or cutting off funding," said Yang Yujun, dean of the Academy of Media and Public Affairs at Communication University of China.
US budget cuts unveil Voice of America's role in ideological warfare: experts
