MOSCOW, Oct. 3, 2024 /PRNewswire/ -- From October 3rd to 5th, Moscow, Russia will be the central hub setting the course for the future of fashion and textile industries in emerging countries. The BRICS+ Fashion Summit will bring together leading industry experts from a record-breaking 100 countries, uniting them in one place for strategic decision-making. The Summit's Business Program will appeal to both industry professionals and emerging designers, featuring insightful discussions on developing exports, leveraging innovation, and navigating the complexities of global markets.
Hayden Ng, President of Asean International Fashion Week, aptly describes the BRICS+ Fashion Summit as "a crucial communication platform for emerging countries, as it amplifies their voices on the global stage, fosters cross-cultural exchange, and enables collaboration in fashion innovation".
This BRICS+ Fashion Summit will see leaders and experts from 24 Asian countries including China, India, Indonesia, Malaysia, and Vietnam, as they come together to discuss the challenges and opportunities facing the rapidly-growing Asian textile and apparel market, which is projected to reach a staggering US$236.8 billion by 2024.
"The BRICS+ Fashion Summit can play a crucial role in driving the development of the global fashion industry by creating a diverse platform for emerging countries. These nations can learn from one another, gain access to new technologies, and expand their influence through international cooperation. This is particularly beneficial for emerging countries, helping them build a stronger national brand and compete more effectively in the international fashion market", shares Nguyen Huu Canh, Head of Fashion Department of Vietnam Design Association.
A key highlight of the Summit will be the international exhibition 'Heritage', showcasing the cultural diversity of over 40 countries. One of the featured brands is KENSUN from China, whose collection draws inspiration from traditional Chinese painting technique. The designer skillfully translates it into their fabrics and clothing, creating visually striking and culturally rich pieces. LeLao, a Laotian brand, embodies a beautiful fusion of traditional heritage and sustainable innovation. Their collections celebrate Laotian culture while supporting local communities, highlighting the brand's commitment to both creativity and social responsibility. Le Ferris from Myanmar will showcase intricate tapestry fabrics reflecting the rich diversity of their ethnic groups and unique textile traditions.
The Summit will run alongside Moscow Fashion Week, held from October 4th to 9th. This exciting event will provide a stage for talented Asian designers like KENSUN from China, RAEGITAZORO from Indonesia, and NITIN BAL CHAUHAN from India.
The BRICS+ Fashion Summit is poised to shape trends within the creative market of emerging nations, fostering innovation, collaboration, and global impact.
For more information visit fashionsummit.org
About BRICS+ Fashion Summit
The BRICS+ Fashion Summit will take place from October 3rd to 5th, 2024 in Moscow. With delegations from over 100 countries confirmed, the event is set to be a global platform for the emerging countries. It will bring together key creative industry CEOs and stakeholders, emerging designers, journalists and leading fashion schools from different parts of the world, including Asia, Latin America, Africa, Europe, the Middle East, and the CIS region.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Fashion Leaders from Asian countries to Attend BRICS+ Fashion Summit
Daythree leverages cutting-edge AI and RPA technologies to deliver multilingual, end-to-end customer experience management services, setting a new benchmark in the Malaysian CXM industry.
SAN ANTONIO, Oct. 3, 2024 /PRNewswire/ -- Frost & Sullivan recently researched the CXM services industry and, based on its findings, recognizes Daythree Business Services Sdn Bhd (Daythree) with the Malaysian Customer Value Leadership Award. Daythree is an industry-leading company that combines advanced artificial intelligence (AI) and robotic process automation (RPA) technologies to provide innovative, multilingual customer experience management (CXM) services across Asia-Pacific with a top-notch customer-centric approach.
Daythree focuses on customer experience lifecycle management and digital technologies supported by a workforce of over 2,000 employees. It offers 24/7 multilingual support in 15 languages, streamlined operations, and improved efficiency for clients across various industries, including telecommunications, fintech, and eCommerce. Daythree's focus on investing in a skilled and flexible workforce further reinforces its ability to scale operations, allowing it to respond effectively to emerging market opportunities and address its clients' ever-evolving pain points.
Additionally, AI and RPA substantially boost Daythree's operational processes with enhanced cost-effectiveness and faster service delivery. The company's AI-driven tools streamline complex tasks, reduce human error, and accelerate service delivery, ensuring clients receive high-quality solutions with remarkable speed.
"Whether it is expanding its workforce, investing in technology infrastructure, or optimizing operational processes, Daythree—unlike many Malaysian providers—can scale its operations rapidly to meet evolving client demands and market opportunities," said Krishna Baidya, senior director for ICT at Frost & Sullivan.
The company developed sophisticated proprietary digital tools, such as the Daisy customer relationship management (CRM) tool embedded with RPA and the Saige business intelligence solution. Daisy enhances customer interactions by automating routine tasks, allowing human agents to focus on complex issues and improving overall service quality. Saige provides real-time data analytics that empowers clients to make informed decisions based on comprehensive insights into customer behavior and operational efficiency. These technological advancements have enabled Daythree to optimize its resource allocation, driving down operational costs while simultaneously enhancing customer satisfaction.
Moreover, Daythree ensures its services remain relevant and valuable in a rapidly evolving market by offering customizable digital features in its solutions. This emphasis on technology-driven solutions and customer satisfaction has positioned Daythree as a leader in the CXM landscape, where it continues to push the boundaries of what can be achieved in CXM.
"Daythree developed its own suite of proprietary digital tools to enhance employee engagement, quality management, and data-driven decision making. This technology-driven approach enables Daythree to deliver more with less, providing cost-effective solutions that drive a tangible business impact for its clients," noted Baidya.
Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in implementing strategies that proactively create value for its customers, focusing on improving the return on the investment that customers make in its services or products. The award recognizes Daythree's unique focus on augmenting its customers' value, beyond simply good customer service, leading to improved customer retention and customer base expansion.
Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.
About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, megatrends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.
Contact:
Tarini Singh
P: +91- 9953764546
E: Tarini.Singh@frost.com
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Daythree Business Services Sdn Bhd Recognized with Frost & Sullivan's 2024 Malaysian Customer Value Leadership Award for Innovative Tech-Enabled Customer Experience Solutions
