DETROIT (AP) — The reliability of electric vehicles and plug-in hybrids has dramatically improved, narrowing a wide gap with gas-powered automobiles, according to the latest survey by Consumer Reports.
But vehicles with internal combustion engines and gas-electric hybrids are still far more dependable, the survey found.
Consumer Reports subscribers, who filled out surveys during much of 2024, reported that electric vehicles had 42% more problems than gas autos on average. But that was down from 79% more in the 2023 survey. The survey released Thursday measured reliability of vehicles mainly from the 2022, 2023 and 2024 model years.
Plug-ins, which travel a short distance on battery power before a hybrid powertrain kicks in, had 70% more problems than gas vehicles, but that was less than half the difference found in last year's survey.
The reason for the improvement? EV and plug-in technology are maturing, said Jake Fisher, head of Consumer Reports' automobile test center.
“As the automakers get more experience with the new technologies and new platforms, they will improve,” Fisher said.
He said he expects plug-in and electric vehicles to keep getting better, further closing the gap with gas vehicles. But one thing may stand in the way: Automakers often test new automation and other features on EVs, and the new stuff is prone to glitches.
“Until we get to where an EV is just a car that does practical things with their own powertrain, I'm not sure they'll ever catch up totally” to gas vehicles, Fisher said.
The new technology may offer more than the next wave of EV buyers would like, as EVs move from early adopters to more practical mainstream buyers, Fisher said. “There are people who just want a car that’s easy to maintain,” he said. “I don’t use gas. I don’t need this automation feature and electric door handles or whatever the heck they are putting out.”
Consumer Reports has noted that concerns about EV and plug-in quality add to issues that may have buyers hesitating before switching from gasoline engines, including concerns about higher up-front costs, too few charging stations and long charging times.
Gas-electric hybrids, which switch from internal combustion to electric power to get better mileage, were about as reliable as cars with combustion engines. While the technology is pretty technical, it has been refined for a quarter century, mainly by pioneer Toyota, Fisher said. “CR's tests have shown that they are often quieter, quicker and more pleasant to drive than their gasoline-only counterparts,” he said.
Through September of this year, the last month for which all automakers have reported results, electric vehicle sales are up 7.2%, plug-in sales rose 11.6%, but hybrids led with a 32.6% increase, according to Motorintelligence.com.
Consumer Reports said its 2024 survey of subscribers representing about 300,000 vehicle owners found that Subaru was the most reliable brand for the first time, followed by perennial top finishers Lexus and Toyota. Rounding out the top five were Honda and its Acura luxury brand. It was the first time since 2020 that neither Toyota nor its Lexus luxury brand were in the top spot, Fisher said.
The highest-ranked brand from a U.S.-based automaker was General Motors' Buick at No. 11.
The five lowest of 22 brands that were ranked were electric upstart Rivian, followed by GM's Cadillac luxury brand, GMC, Jeep and Volkswagen, Consumer Reports said.
The magazine and website didn't get enough data this year to rank Alfa Romeo, Chrysler, Dodge, Fiat, Infiniti, Jaguar, Land Rover, Lincoln, Lucid, Maserati, Mercedes, Mitsubishi, Porsche and Ram.
Electric vehicle sales leader Tesla finished 17th, down three spots from last year's survey.
Subaru took first place in the survey by following the same formula that Toyota uses to get high reliability scores: It doesn't make huge changes when updating or unveiling new vehicles, Fisher said. Instead of going with new engines or transmissions, Subaru carries parts over from the prior generation.
“They don't fix what's not broken,” he said. “They continue to refine their products, and because the products perform quite well, they don't have to have big changes.”
Rivian, Fisher said, is a new company with new electric models that have more glitches. Since the company is a startup, it can't use proven powertrains from prior generations yet. “It's expected that you're going to have issues when you have nothing to carry over” from previous model years, he said.
The survey found that the gas-powered Toyota RAV4 small SUV was the most reliable vehicle, followed by the Toyota Corolla compact car. The RAV4 Prime plug-in hybrid was third, followed by the RAV4 gas-electric hybrid, Fisher said.
Consumer Reports' survey of its subscriber base does not represent all vehicle purchasers in the U.S. or the population that bought specific vehicle types. The survey results were released at a meeting of the Automotive Press Association of Detroit.
FILE - A Toyota RAV4 Prime is displayed at the Pittsburgh International Auto Show in Pittsburgh, Feb. 15, 2024. (AP Photo/Gene J. Puskar, File)
Azerbaijan on Thursday observed a nationwide day of mourning for the victims of the plane crash that killed 38 people and left all 29 survivors injured as speculation mounted about a possible cause of the disaster that remained unknown.
Azerbaijan Airlines' Embraer 190 was en route from Azerbaijan's capital of Baku to the Russian city of Grozny in the North Caucasus on Wednesday when it was diverted for reasons yet unclear and crashed while making an attempt to land in Aktau in Kazakhstan after flying east across the Caspian Sea.
The plane went down about 3 kilometers (around 2 miles) from Aktau. Cellphone footage circulating online appeared to show the aircraft making a steep descent before smashing into the ground in a fireball. Other footage showed part of its fuselage ripped away from the wings and the rest of the aircraft lying upside in the grass.
On Thursday, national flags were lowered across Azerbaijan, traffic across the country stopped at noon, and signals were sounded from ships and trains as the country observed a nationwide moment of silence.
Speaking at a news conference Wednesday, Azerbaijani President Ilham Aliyev said that it was too soon to speculate on the reasons behind the crash, but said that the weather had forced the plane to change from its planned course.
“The information provided to me is that the plane changed its course between Baku and Grozny due to worsening weather conditions and headed to Aktau airport, where it crashed upon landing,” he said.
Russia’s civil aviation authority, Rosaviatsia, said that preliminary information indicated that the pilots diverted to Aktau after a bird strike led to an emergency on board.
According to Kazakh officials, those aboard the plane included 42 Azerbaijani citizens, 16 Russian nationals, six Kazakhs and three Kyrgyzstan nationals. Russia's Emergencies Ministry on Thursday flew nine Russian survivors to Moscow for treatment.
As the official crash investigation started, theories abounded about a possible cause, with some commentators alleging that holes seen in the plane's tail section possibly indicate that it could have come under fire from Russian air defense systems fending off a Ukrainian drone attack.
Ukrainian drones had previously attacked Grozny, the provincial capital of the Russian republic of Chechnya, and other regions in the country's North Caucasus. Some Russian media claimed that another drone attack on Chechnya happened on Wednesday, although it wasn't officially confirmed.
Osprey Flight Solutions, an aviation security firm based in the United Kingdom, warned its clients that the “Azerbaijan Airlines flight was likely shot down by a Russian military air-defense system.” Osprey provides analysis for carriers still flying into Russia after Western airlines halted their flights during the war.
Osprey CEO Andrew Nicholson said that the company had issued more than 200 alerts regarding drone attacks and air defense systems in Russia during the war.
“This incident is a stark reminder of why we do what we do,” Nicholson wrote online. “It is painful to know that despite our efforts, lives were lost in a way that could have been avoided.”
Asked about the claims that the plane had been fired upon by air defense assets, Kremlin spokesman Dmitry Peskov told reporters that “it would be wrong to make hypotheses before investigators make their verdict.”
Kazakhstan’s parliamentary Speaker Maulen Ashimbayev also warned against rushing to conclusions based on pictures of the plane’s fragments, describing the allegations of air defense fire as unfounded and “unethical.”
Other officials in Kazakhstan and Azerbaijan have similarly avoided comment on a possible cause of the crash, saying it will be up to investigators to determine it.
Jon Gambrell in Dubai, United Arab Emirates, and Aida Sultanova in London, contributed to this report.
St. Petersburg Governor Alexander Beglov lays a bunch of flowers at the Consulate of Azerbaijan in the memory of victims of the Azerbaijan Airlines' Embraer 190 that crashed near the Kazakhstan's airport of Aktau, in St. Petersburg, Russia, Thursday, Dec. 26, 2024. (AP Photo/Dmitri Lovetsky)
Flowers and portraits are placed at the Consulate of Azerbaijan in the memory of victims of the Azerbaijan Airlines' Embraer 190 that crashed near the Kazakhstan's airport of Aktau, in St. Petersburg, Russia, Thursday, Dec. 26, 2024. (AP Photo/Dmitri Lovetsky)
In this photo taken from a video released by the administration of Mangystau region, a part of Azerbaijan Airlines' Embraer 190 lies on the ground near the airport of Aktau, Kazakhstan, on Thursday, Dec. 26, 2024. (The Administration of Mangystau Region via AP)
Azerbaijan's national flag at half-mast in the memory of victims of the Azerbaijan Airlines' Embraer 190 that crashed near the Kazakhstan's airport of Aktau, is seen in the center of Baku, Azerbaijan, Thursday, Dec. 26, 2024. (AP Photo/Aziz Karimov)
In this image taken from video released by the Russian Emergency Ministry Press Service, rescuers transport wounded passengers from a medical plane after the Azerbaijani Airline crashed, near the Kazakhstani city of Aktau, upon their arrival at the Zhukovsky airport outside Moscow, Russia, on Thursday, Dec. 26, 2024. (Russian Emergency Ministry Press Service via AP)
In this photo taken from a video released by the administration of Mangystau region, rescuers prepare to carry a wounded passenger near the Kazakhstani city of Aktau, Thursday, Dec. 26 , 2024, after a plane of Azerbaijani Airline crashed. (The Administration of Mangystau Region via AP)
In this photo provided by Azerbaijan's Presidential Press Office, Azerbaijani President Ilham Aliyev, center, holds a meeting following an Azerbaijan Airlines Embraer 190 plane crash, in Baku, Wednesday, Dec. 25, 2024. (Azerbaijani Presidential Press Office via AP)
In this image released by the Russian Emergency Ministry Press Service, rescuers carry a wounded passenger near the Kazakhstani city of Aktau, Thursday, Dec. 26 , 2024, after a plane of Azerbaijani Airline crashed. (Russian Emergency Ministry Press Service via AP)
In this image released by the Russian Emergency Ministry Press Service, rescuers prepare to carry a wounded passenger near the Kazakhstani city of Aktau, Thursday, Dec. 26 , 2024, after a plane of Azerbaijani Airline crashed. (Russian Emergency Ministry Press Service via AP)
In this photo released by Kazakhstan's Emergency Ministry Press Service, rescuers work at the wreckage of Azerbaijan Airlines Embraer 190 lays on the ground near the airport of Aktau, Kazakhstan, Thursday, Dec. 26, 2024. (Kazakhstan's Emergency Ministry Press Service via AP)
In this photo released by Kazakhstan's Emergency Ministry Press Service, rescuers work at the wreckage of Azerbaijan Airlines Embraer 190 lies on the ground near the airport of Aktau, Kazakhstan, Thursday, Dec. 26, 2024. (Kazakhstan's Emergency Ministry Press Service via AP)
The wreckage of Azerbaijan Airlines Embraer 190 lays on the ground near the airport of Aktau, Kazakhstan, Wednesday, Dec. 25, 2024. (AP Photo/Azamat Sarsenbayev)
In this photo taken from a video released by the administration of Mangystau region, the wreckage of Azerbaijan Airlines Embraer 190 lies on the ground near the airport of Aktau, Kazakhstan, Wednesday, Dec. 25, 2024. (The Administration of Mangystau Region via AP)
In this photo taken from a video released by the administration of Mangystau region, the wreckage of Azerbaijan Airlines Embraer 190 lies on the ground near the airport of Aktau, Kazakhstan, Wednesday, Dec. 25, 2024. (The Administration of Mangystau Region via AP)
