Tourists can now enjoy trips free from the hassle of carrying too much luggage thanks to an innovative luggage delivery service in Hangzhou City, east China's Zhejiang Province, which allows them and their heavy bags to travel separately during their journeys.
As a demonstration case for integration of transport and tourism, Hangzhou last year launched "Easy Go Luggage Delivery," a service that allows travelers to effortlessly send their luggage between the railway station, hotel, and scenic spots with just a click on their phone. This seamless service is quickly becoming a favorite among tourists eager to enjoy their trip without the burden of hauling luggage around.
"Nowadays, tourists often carry a lot of luggage during their trips, which can be quite cumbersome. It's convenient to deposit luggage, so I don't need to bring so much with me. I just need to carry a small bag. It's easier," said Zhang Feng, a tourist from Jiangxi Province in east China.
At a service center in Hangzhou East Railway Station, tourists simply place an order via their phone, provide the required information, and drop off their luggage at the service desk. From there, delivery staff transport the luggage to its destination.
"After tourists hand over their luggage, we deliver it directly to their hotel. They can visit scenic spots and return to their hotel afterward, where their luggage will already be waiting in the lobby," said Zhang Shenglian, a member of the luggage delivery staff.
At present, Hangzhou sets up 117 luggage storage points, opens 12 luggage delivery routes. More than 40 hotels have got involved in the service scheme.
"Currently, our luggage storage and delivery service system covers numerous scenic spots, hotels, business districts, and transportation hubs. Tourists' luggage can be sent between various locations much like express delivery, saving valuable time for travelers," said Tang Jian, a staff member at the Hangzhou Culture and Tourism Development Center.
In addition, luggage storage lockers have been installed at various transportation hubs, scenic spots, and business districts throughout the city, allowing tourists to free their hands during their trips.
Hangzhou's luggage delivery service ensures hassle-free trips for travelers
